Work At Home-Credentialing Advocate
Key Skills for This Role
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About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Elevate Your Career with Sagility
Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.
Become Part of a Team That S.O.A.R.s!
At Sagility, our culture is built on four core values:
S Spark Curiosity We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.
O One Team, One Direction We collaborate across teams and geographies to deliver results that matter.
A Action for Results We move with urgency, accountability, and purpose.
R Right by the Right Purpose We act with integrity and always do what’s right for members, providers, and each other.
If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.
What You Will Do
- As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.
Key Responsibilities
- · Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
- · Maintain accurate and up-to-date provider records within credentialing systems
- · Track expiration dates for licenses, certifications, and malpractice insurance
- · Prepare credentialing and recredentialing files for review and approval
- · Communicate with providers to obtain required documentation and resolve discrepancies
- · Support audits, accreditation reviews, and compliance reporting
- · Ensure adherence to company policies and regulatory standards
- · Respond to internal and external credentialing inquiries in a timely and professional manner
- · Perform data entry and administrative support related to provider enrollment
Required Qualifications
- · High school diploma or equivalent
- · Strong attention to detail and organizational skills
- · Proficiency in Microsoft Office (Excel, Word, Outlook)
- · Strong written and verbal communication skills
- · Ability to manage multiple priorities and meet deadlines
- · Ability to maintain confidentiality and handle sensitive information
Preferred Qualifications
- · Previous administrative, healthcare operations, or data entry experience in the healthcare environment
- · Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
- · Basic understanding of healthcare compliance or regulatory requirements
Core Competencies
· Attention to Detail
· Analytical Thinking
· Time Management
· Customer Service Orientation
· Integrity & Confidentiality
· Documentation discipline
· Ability to make compliant decisions under pressure
· Reliability
· Ownership/Accountability
Compensation & Benefits
- · $16.00/hr.-$20.00/hr plus performance-based incentives
- · Paid virtual training
- · Comprehensive medical, dental, and vision coverage (after 90 days)
- · Daily Pay option
- · Paid Time Off (PTO)
- · 401(k) with employer contribution
- · Life Insurance, Short-Term & Long-Term Disability
- · Flexible Spending Account (FSA)
- · Employee Assistance Program (EAP)
- · Tuition Reimbursement
- · Employee wellness and engagement programs
- · Career advancement opportunities 90% of our leaders began in entry-level roles
Work Requirements
- · Must be 18 years of age or older
- · Minimum of 6 months at a single employer (preferably in healthcare or customer service)
- · Reliable attendance, including no absences during the first 90 days
- · Flexible availability, including weekends if required
- · Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
- · Secure, private home workspace
- At Sagility, we don’t just process credentials; we support healthcare access across the country.
- If you’re ready to Spark Curiosity, work as One Team, take Action for Results, and do what’s Right by the Right Purpose, apply today.
About Sagility
Healthcare-focused business process management and technology solutions provider.
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