Wireless Network Reliability Engineer, Infrastructure Services
Key Skills for This Role
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Description
As a Wireless Network Reliability Engineer, you’ll solve, design, and implement wireless infrastructure across Apple Retail Stores, working with IEEE 802.11 standards, encryption protocols, 802.1x, RADIUS, and EAP-TLS, handling multi-vendor solutions. As a Tier 3 escalation point your role involves addressing complex networking challenges, collaborating with vendors, and partnering with Engineering and Architecture to evaluate new technologies. The role requires deep technical skills, a collaborative spirit, curiosity, persistence and a focus on operational excellence.
Minimum Qualifications
- 7+ years in network engineering; 4+ years focused on wireless solutions, including IEEE 802.11 standards, encryption, WIDS, rogue detection, 802.1x, OWE, RADIUS, and EAP-TLS
- Experienced in high-density wireless network deployments
- Familiar with wireless technologies from Cisco, Aruba (Wireless Controller, AOS10, IAP, Airwave, ClearPass), Mist Wireless, Meraki Wireless, Cisco ISE, AirOS, IOS-XE, Cisco DNAC, or Splunk
- Experienced with wireless tools such as Spectrum Analyzers, Protocol Analyzers, RF Planning tools, and Site Survey Tools
- Experienced with of TCP/IP (IPv4/IPv6), routing, and switching
- Knowledgeable in wireless client chipset/driver and RF engineering with consideration of regional frequency and power regulations
Preferred Qualifications
- Over 10 years of hands-on experience with wireless solutions and wireless network infrastructure
- Experienced with in automation, tooling, and scripting, with preferred expertise in Ansible and Python
- Experience in leveraging AI and prompt engineering to manage large datasets to find and solve application, network or RF issues.
- Certifications CWNA/CWDP/CWSP, Cisco CCNP Wireless / CCIE, Aruba ACMP/ACEP, or equivalent
- Willingness to participate in scheduled off-hour on-call support several weeks per year,.
- Active industry certifications such as CCNP, CCIE, Fortinet NSE / FCSS / FCP, or equivalent credentials.
- BS in Computer Science or a related field or equivalent job-related experience
About Apple
Designing and manufacturing consumer electronics, software, and digital services.
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