lever
Wholesale Logistic Supervisor
Silhouette
Beverly, USA
Full-time
Junior · 2+ years experience
Onsite
Discovered 1 months ago
excel
Key Skills for This Role
excel
Full Job Posting
Responsibilities
- Serve as the primary operations contact for DNAM’s wholesale account managers, overseeing order execution, and fulfillment updates
- Manage the full wholesale fulfillment cycle, from order receipt and inventory review through picking, packing, routing, and shipment
- Partner with Sales and Finance to translate demand forecasts into inventory, warehouse capacity, labor, and fulfillment plans
- Coordinate with warehouse teams and third-party logistics partners on inbound scheduling, outbound priorities, and shipment execution
- Monitor inventory risks, including shortages, discrepancies, stockouts, and aged inventory, and coordinate resolutions with Purchasing and Inventory Control
- Oversee shipping, receiving, and inventory accuracy while ensuring all movements are properly documented
- Track fulfillment performance, on-time delivery, shipping accuracy, chargebacks, and compliance
- Investigate operational issues and implement process improvements to prevent delays, errors, and compliance violations
- Use operational data and AI-powered technology to automate workflows, evaluate performance, and identify actionable insights
- Develop and maintain standard operating procedures for wholesale logistics and fulfillment
- Provide regular performance reports and operational updates to the Director of Wholesale
Qualifications
- Minimum of 2 years of experience in wholesale operations, logistics, fulfillment, or distribution, preferably within apparel, fashion, accessories, or consumer products
- Experience supporting major brands, department stores, or retail accounts, including high-volume and seasonal fulfillment
- Strong knowledge of warehouse operations, inventory management, shipping, receiving, purchase orders, and order fulfillment
- Familiarity with routing guides, chargebacks, shipping documentation, and EDI transaction requirements
- Proficiency in Microsoft Excel or Google Sheets for operational tracking, analysis, and reporting
- Demonstrated ability to use technology and data to improve operational workflows and resolve fulfillment issues
- Strong analytical, organizational, and problem-solving skills with excellent attention to detail
- Ability to balance multiple priorities in a fast-paced environment
- Commitment to order accuracy, timely fulfillment, and compliance
About Silhouette
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