Welcomer (Front Office Agent)
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About the Role
Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs. Anticipate guest needs, handle cash transactions, and mai.
Key Skills for This Role
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Overview
Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.
Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.
Monitor room status, manage guest complaints, and ensure guest satisfaction.
Maintain accurate guest profiles and follow VIP protocols.
Adhere to local government requirements and Pullman guidelines for guest management.
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