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Welcome Desk Agent

Marriott International
Dubai, UAE
Full-time
Onsite
Discovered 3 days ago
Guest serviceGuest request handlingOperational processingReport completionLocal-area knowledge sharingConfidentiality

Full Job Posting

Role overview

Welcome Desk Agent role in Rooms and Guest Services Operations at West Crescent, Palm Jumeirah, Dubai.

Full-time, non-management position; the posting states it is not remote.

The role supports guests throughout their stay and aims to make service interactions memorable.

Responsibilities

  • Process operational needs, address guest requests, and complete reports.
  • Share highlights of the local area and provide services that guide guests through their stay.
  • Follow policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and help create a safe workplace.
  • Remain on your feet or move around for extended periods and perform hands-on work, including handling items up to 10 pounds without assistance.

Qualifications

  • No related work experience or supervisory experience is specified as necessary.
  • A high school diploma or GED is listed as preferred.
  • No license or certification is specified.

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