Watch Technician
International Luxury Group (ILG of Switzerland AG) is a leading global company specializing in licensed luxury, lifestyle, and fashion products, including watches, jewelry, accessories, eyewear, and fragrances.
Skills
About This Role
Company Description
International Luxury Group (ILG of Switzerland AG) is a leading global company specializing in licensed luxury, lifestyle, and fashion products, including watches, jewelry, accessories, eyewear, and fragrances.
The group combines strong product development expertise with deep understanding of brand DNA to create high-quality, branded products.
ILG operates an established global supply chain and distribution network across the Americas, Europe, the Middle East, Africa, and Asia, ensuring efficient logistics from manufacturing to customers.
Supported by dedicated sales and marketing teams, ILG focuses on long-term partnerships and financial stability for its portfolio brands.
The company values collaborative relationships with associates and partners who help drive shared growth.
Role Description
This is a full-time, on-site Watch Technician role based in Dubai, United Arab Emirates.
The Watch Technician is responsible for performing diagnostics, repairs, and maintenance on a variety of licensed luxury and fashion watches, including quartz and mechanical movements.
Day-to-day tasks include disassembling and reassembling movements, replacing batteries, gaskets, and crystals, adjusting bracelets and straps, and conducting water-resistance and functional tests.
The role also involves quality control checks, documenting repair work in line with ILG standards, and ensuring that all service procedures comply with brand and warranty requirements.
The Watch Technician will collaborate with the service, logistics, and customer service teams to meet turnaround times and uphold a high standard of craftsmanship and customer satisfaction.
Qualifications
- Technical skills in watch repair and servicing, including diagnostics, movement handling, battery replacement, sealing, and basic polishing.
- Knowledge of quartz and, ideally, mechanical/automatic watch movements, components, and industry-standard tools and equipment.
- Strong attention to detail, manual dexterity, and ability to perform precise work under time constraints while maintaining quality.
- Experience working in a service center, workshop, or similar environment within the watch, jewelry, or luxury goods industry is preferred.
- Effective communication skills in English; additional languages commonly used in the region are an advantage.
- Ability to work collaboratively with internal teams and follow standardized processes, documentation, and quality guidelines.
- Vocational training, certification, or formal education in horology, watchmaking, or a related technical field is highly beneficial.
- Commitment to professional ethics, punctuality, reliability, and continuous learning in evolving watch technologies and brands.
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