Watch Authenticator
Role Overview
In this role you will be responsible for upholding buyer trust in watches at eBay, delivering an elevated experience to customers.
Key Skills for This Role
Full Job Posting
Location: Newington, Sydney
- Role type: Contract
- eBay is the first and leading destination for fashion re-commerce and we are looking for a Watch Authenticator to help deliver trusted experiences to our luxury customers.
About the team
Our team is responsible for the authentication experience at eBay. We know that luxury buyers want the real deal and eBay’s Authenticity Guarantee provides peace of mind when shopping online.
We live a one-team culture and collaborate to bring the best experiences to our customers. We’re a fast-paced and agile workplace backed by a fun and encouraging environment that is passionate about helping our people learn and grow their careers faster than anywhere else.
About the role:
In this role you will be responsible for upholding buyer trust in watches at eBay, delivering an elevated experience to customers.
Here are some things you’ll find yourself doing day-to-day:
Inspect and authenticate watches, watch accessories and collateral adhering to strict standards and processes
Utilise expertise in vintage and modern watches to confirm an item's authenticity by locating brand identifiers
Evaluate the quality of materials and construction of watches (i.e. components, movements, materials and models across luxury brands)
Keep detailed notes and enter accurate data into our authentication database, including release information, product SKUs and production dates
Work with eBay software and technology systems to assess and document orders throughout the operational process. Keep detailed notes and enter accurate data into our authentication database, including release information, product SKUs, production dates and condition of orders
Preparing and packaging orders to meet global standards, for shipment to customers globally
The person we’re looking for:
Knowledge of watches across all brands, including modern and vintage luxury watches
Demonstrate desire to keep up to date with changes, advances and trends in the watch industry
An eye for detail, with a precise and analytical mindset
Comfortable with technology platforms
Highly organized with demonstrated attention to detail
Dedicated to empowering the team around them and behaving inclusively in all that they do
Uphold our eBay beliefs and deliver our company DNA with impact
Ability to work autonomously as well as part of a team
Ability to work in a fast-paced and high-volume environment, meeting set SLAs
Must be available and willing to work extended hours as occasionally needed, including weekends and holidays, to meet business needs
Must be able to hold and move boxes (up to 20kg)
Prior experience of authentication desired
We celebrate diversity at eBay
We love creating opportunities for others by connecting people from a diverse group of backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do every single day.
We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe and included, that you have a fair shot at great opportunities and that you can bring your unique self to work. To learn about our Diversity & Inclusion click here .
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected] . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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About eBay
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