Waste Services Technical Coordinator

Role overview

Responsibilities

• Lead technical and service improvement projects through implementation.
• Manage the Bartec Waste Management System and associated customer management systems, ensuring accurate operational data and reporting.
• Lead procurement and implementation of waste systems, optimisation software, and technical services.
• Develop dashboards, performance reporting, and KPI frameworks; analyse data to identify trends, risks, and efficiency opportunities.
• Develop team capability in systems and reporting; manage mobile technology, software deployment, hardware inventories, and frontline user training.
• Advise on waste legislation, policy, and regulatory changes; produce business cases, reports, and recommendations.
• Ensure compliance with statutory information requests, complaints processes, and member enquiries.
• Lead communications and engagement, review planning applications, and advise developers on waste storage and collection requirements.
• Manage the subscription-based garden waste service and coordinate road and site risk-assessment training.
• Collaborate with operational teams, managers, elected members, contractors, developers, suppliers, and regulators.

Candidate requirements

• Experienced technical professional in waste management, environmental services, service improvement, or a related discipline.
• Able to manage complex systems, analyse performance data, and deliver projects that improve efficiency and customer outcomes.
• Detailed understanding of waste legislation, industry best practice, and developments affecting local-authority waste services.
• Experience with performance tools such as Power BI, Excel, GIS, and specialist operational systems; Bartec experience is desirable.
• Degree-level education in an environmental discipline or a relevant waste or recycling qualification.
• Project management qualification such as PRINCE2 is advantageous.
• Strong analytical, reporting, project management, communication, and stakeholder skills; able to manage competing priorities.

Workplace

• Any-desk working may be from home or an office, with office attendance a couple of times a week depending on role and team requirements.

About the council

Salary and contract

• Salary is listed as £51,081–£53,571; no pay cadence is stated.
• The role is permanent and full time.