WARRANTY ASSISTANT

• Review/edit warranty service calls for accuracy & conforming to manufacturer guidelines prior to invoicing.
• Submit warranty claims through Manufacturer specific claim portals (data entry) in an accurate & timely manner.
• Review incoming department emails, & forward to the appropriate service branch.
• Review statements of assigned Warranty accounts to confirm claims are being processed. Resolve/resubmit any claims coming back for more information or rejected.
• Compile, copy, sort, file and record as required.
• Performs other duties as required.
• Internal – WFR branch employees at all levels on a regular basis; WFR corporate employees at all levels on a daily basis as needed.
• External – Manufacturers as required.
• An Associate’s Degree, or the equivalent in experience.
• 2+ years experience in an office setting where attention to detail and organization are required.
• Warranty and/or Claims Experience required
• Strong Data Entry experience required
• Proficient in all Microsoft programs including: Outlook, Excel, One Drive, Teams, and Internet Explorer/Chrome.
• Strong attention to detail, and accuracy in keying data.
• Data entry experience preferred.
• Deductive reasoning skills.
• Well-lit, open office environment.
• Competitive Salary

• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

COME HOME TO WHALEY!!

Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.