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Warehouse Team Leader

Selecta
Hemel Hempstead, GBR
Full-time
Mid · 3+ years experience
Onsite
Discovered 5 days ago

Full Job Posting

Requirements

  • Your Key Duties & Responsibilities:
  • Team Leadership & Shift Management
  • · Lead and manage warehouse staff across relevant departments and shifts
  • · Allocate labour daily in line with workload and operational priorities
  • · Communicate clear work instructions and performance expectations
  • · Motivate teams to meet productivity and service targets
  • · Conduct team briefs, coaching, return-to-work meetings, and training
  • Workload Planning & Performance
  • · Plan daily workloads and resource deployment
  • · Monitor progress against output targets and KPIs
  • · Reassess priorities to ensure deadlines are met
  • · Escalate resourcing shortfalls or operational risks to senior management
  • Warehouse Processes & Standards
  • · Ensure all work procedures and SOPs are followed correctly
  • · Maintain high housekeeping and operational standards
  • · Support continuous improvement of warehouse processes
  • · Maintain effective use of warehouse management systems (WMS)
  • Health & Safety / Compliance
  • Ensure all warehouse activities comply with H&S legislation, company policies, and standard operating procedures.
  • Conduct risk assessments and promote a strong safety culture across both shifts.
  • Maintain accurate logs of safety incidents, near misses, and ensure corrective actions are taken.
  • Logistics & Inventory Control
  • Work with internal logistics and inventory teams to ensure smooth goods in/out processes.
  • Support daily reconciliation, stock rotation, and bin location accuracy.
  • Escalate any discrepancies or issues in stock movement or system updates.
  • Continuous Improvement
  • Identify and implement process improvements in warehouse layout, flow, and shift efficiency.
  • Lead and support warehouse audits, shift reviews, and corrective action plans.
  • People Management & Development
  • Support recruitment of warehouse operatives where required
  • Train employees to a high standard across warehouse functions
  • Monitor performance and provide ongoing feedback and development
  • Encourage multi-skilling across departments
  • Issue Resolution
  • Act as first line escalation point for day-to-day operational issues
  • Resolve queries efficiently and escalate where necessary
  • What You Bring to The Role
  • · Experience leading teams within a warehouse or logistics environment
  • · Understanding of warehouse operations and WMS systems
  • · Knowledge of Health & Safety best practices
  • Personal Specification
  • Qualifications & Experience
  • · 3+ years of experience in a warehouse/logistics leadership role.
  • · Experience managing multi-shift warehouse operations (ideally day and night).
  • · Strong understanding of warehouse operations, WMS, and PDI processes.
  • · Knowledge of FMCG or high-volume distribution environments preferred.
  • Skills & Competencies
  • · Effective leadership and team-building skills across multiple shifts.
  • · Strong communication and handover management across day/night teams.
  • · Comfortable using warehouse management systems and Microsoft Office.
  • · Committed to safety, quality, and service excellence.
  • · Problem-solver with a continuous improvement mindset.
  • Key Performance Indicators (KPIs)
  • Order Pick Accuracy
  • Target: ≥ 99.5%
  • Measures: Number of correct picks vs total picks.
  • Order Dispatch Timeliness
  • Target: ≥ 98% orders dispatched on time.
  • Measures: Orders leaving the warehouse within scheduled cut-off.
  • Stock Accuracy (Cycle Count Variance)
  • Target: ≤ 0.5% variance.
  • Measures: Physical vs system inventory accuracy.
  • Shift Productivity (Units Picked per Hour per Person)
  • Target: Set benchmark based on SKUs handled.
  • Measures: Average pick rate by shift.
  • Warehouse Safety Incidents
  • Target: Zero reportable incidents per quarter.
  • Measures: Near-misses, injuries, or breaches recorded.
  • Staff Attendance and Shift Coverage
  • Target: ≥ 95% attendance rate and full shift staffing.
  • Measures: Shift fulfilment vs roster, unplanned absences.

Benefits

  • What’s in it for you?
  • · 25 days of annual leave plus bank holidays
  • · Life assurance equivalent to 2x your yearly salary
  • · Five weeks of occupational paid sick leave for added security
  • · Extended leave policy for greater flexibility
  • · Free parking at our Head Office and other depot locations
  • · Unlimited coffee and tea to keep you refreshed
  • · Clear career progression paths with development opportunities
  • · Strong leadership support to help you thrive
  • · Employee recognition scheme to celebrate your contributions
  • · Mental health and wellbeing support, including access to mental health first aiders

Preferred Qualifications

  • · Knowledge of FMCG or high-volume distribution environments preferred.

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