Warehouse Supervisor

Job Purpose

Key Responsibilities

• Supervise and lead warehouse staff, assigning daily tasks and monitoring performance.
• Manage all warehouse activities including receiving, storage, picking, packing, and shipping.
• Ensure proper handling and storage of furniture and bulky items.
• Maintain accurate inventory records and conduct regular stock counts.
• Monitor stock levels and coordinate with procurement and sales teams.
• Enforce health and safety regulations and company policies.
• Optimize warehouse space utilization and workflow efficiency.
• Reduce damages, losses, and operational errors.
• Prepare periodic reports on warehouse performance.
• Train, coach, and evaluate warehouse employees.

Qualifications And Requirements

• Diploma or Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
• 3–5 years of experience in warehouse operations, preferably in retail or furniture industry.
• Strong leadership and team management skills.
• Experience with ERP systems and Warehouse Management Systems (WMS).
• Good knowledge of inventory control procedures.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office, especially Excel.

Skills

• Organizational and time management skills
• Attention to detail and accuracy
• Problem-solving and decision-making
• Effective communication skills
• Operational planning and efficiency improvement

Work Environment

• Warehouse-based role involving handling of heavy and bulky items such as furniture
• May require extended or flexible working hours
• Close coordination with logistics and delivery teams

Key Performance Indicators (Kpis)

• Inventory accuracy rate
• Order fulfillment speed
• Damage and loss percentage
• On-time shipment rate
• Team productivity

Benefits (Optional, Based On Company Policy)

• Medical insurance
• Employee discounts on products
• Training and career development opportunities