Warehouse & Distribution Supervisor

Based in Townsville, this role exists to ensure safe, efficient and accurate warehouse operations while supporting business growth and delivering excellent customer outcomes. You'll oversee all aspects of warehouse operations including receiving, storage, replenishment, picking, dispatch and customer pickups. Working closely with internal teams and external stakeholders, you'll maintain inventory accuracy, uphold safety standards, support operational improvements and ensure warehouse activities align with company policies, quality standards and performance targets. Reporting to the Townsville Branch Manager, you'll play an important role in maintaining service levels, supporting team capability and driving operational excellence across the site. What You'll Be Responsible For In this role, you'll help create a safe, efficient and customer-focused warehouse operation by: Supervise daily warehouse activities including receiving, replenishment, picking, storage and dispatch Lead safe work practices and maintain workplace health and safety standards across the site Manage inventory accuracy, warehouse transactions and physical stock control processes Coordinate cycle counts and stocktake activities to maintain accurate inventory records Ensure warehouse systems and records are maintained in line with company policies and procedures Collaborate with sales, customer service and other business functions to support customer outcomes Drive continuous improvement initiatives that enhance safety, efficiency and operational performance Develop team capability through training, coaching and performance reviews| Location & Working Arrangements This role is based onsite at our Townsville facility. About You You bring a practical and hands-on approach to warehouse operations and enjoy leading by example. You're committed to maintaining a safe workplace, delivering quality outcomes and supporting your team to perform at their best. You'll be comfortable balancing operational priorities while maintaining accuracy, customer focus and compliance standards. Strong communication skills, sound judgement and a continuous improvement mindset will help you build effective working relationships across the business and contribute to ongoing operational success. Skills & Experience Essential Requirements Experience supervising warehouse or logistics operations Strong commitment to workplace health and safety practices ERP system experience, preferably Microsoft Dynamics AX LF Forklift Licence Proficiency with Microsoft Office applications Desirable Requirements Experience using Freight Data International (FDI) Transport Management System Exposure to data warehouse reporting tools Experience applying 5S/6S methodologies and continuous improvement practices Why Join Us At ASSA ABLOY, you'll join a global organisation whose products help people move safely and securely through the world every day. You'll work with experienced colleagues, contribute to business-critical operations and have the opportunity to make a visible impact on customer outcomes and operational performance.