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Ward Clerk

Ramsay Health Care
St Leonards, AUS
Full-time
Mid
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Key responsibilities:

  • Support patient admission and discharge processes, helping the clinical team maintain effective bed management and ensure the ward operates efficiently.
  • Understanding of health funds, patient eligibility, billing and funding arrangements
  • Manage incoming and outgoing telephone calls to the ward, providing a professional, friendly and helpful first point of contact.
  • Respond to enquiries from patients, families, visitors, medical staff and other hospital departments, providing timely, accurate and appropriate information.
  • Work collaboratively with medical, clinical and administrative teams to help create a smooth, welcoming and positive experience for patients throughout their hospital stay.
  • Accurately compile, maintain and manage patient admission documentation, clinical notes and medical records, ensuring information is complete and available when required.
  • About You:
  • You’re a friendly, detail orientated, organised and confident administration professional who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.
  • What you will bring:
  • Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded
  • Excellent written and verbal communication skills, with the ability to communicate confidently and professionally
  • Previous experience using Patient Information Systems (Meditech desirable)
  • Demonstrated high attention to detail in financial, clinical or administrative information
  • Strong written, verbal and interpersonal communication skills
  • Ability to work efficiently and effectively both independently and within a team environment
  • High level of competency in computer systems and Microsoft Office applications
  • Ability to manage competing priorities while maintaining accuracy and service excellence
  • Why Join Ramsay:
  • At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
  • Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
  • A values-led workplace where you’ll be supported personally and professionally
  • A place with flexible, permanent and career-growth opportunities nationwide.
  • Must provide or complete a National Police Check conducted within the previous 12 months.
  • According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
  • Apply:
  • All applications must be lodged online.
  • Applications close: 28 October 2026
  • Reference number: JR116840
  • Please Note:
  • Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
  • Applications made by recruitment agencies will not be considered.
  • Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.

Qualifications

  • You’re a friendly, detail orientated, organised and confident administration professional who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.
  • Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded
  • Excellent written and verbal communication skills, with the ability to communicate confidently and professionally
  • Previous experience using Patient Information Systems (Meditech desirable)
  • Demonstrated high attention to detail in financial, clinical or administrative information
  • Strong written, verbal and interpersonal communication skills
  • Ability to work efficiently and effectively both independently and within a team environment
  • High level of competency in computer systems and Microsoft Office applications
  • Ability to manage competing priorities while maintaining accuracy and service excellence
  • Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
  • A values-led workplace where you’ll be supported personally and professionally
  • A place with flexible, permanent and career-growth opportunities nationwide.
  • Must provide or complete a National Police Check conducted within the previous 12 months.
  • According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
  • All applications must be lodged online.
  • Applications close: 28 October 2026
  • Reference number: JR116840
  • Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
  • Applications made by recruitment agencies will not be considered.
  • Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.

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