Waitress

Role summary

Food and beverage service

• Set tables according to event type and service standards.
• Answer questions about menu selections and coordinate with the kitchen about menu questions, wait times, re-cooks, product availability, allergies, dietary needs, and special requests.
• Record orders in MICROS, check guest satisfaction during service, present accurate checks, and process payments.
• Keep work areas, china, and glassware clean; complete closing duties, including restocking.

Guest service and workplace standards

• Follow company, safety, security, and quality policies; report accidents, injuries, and unsafe work conditions.
• Welcome guests, anticipate service needs, assist individuals with disabilities, and communicate clearly and professionally.
• Maintain professional appearance, protect confidential information and company assets, and support coworkers and team goals.
• Complete required safety training and certifications and perform other reasonable duties requested by supervisors.

Preferred qualifications

• A high school diploma or GED equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is listed as required; no license or certification is listed.

Physical requirements

• Stand, sit, or walk for extended periods and move across uneven, sloping, or slippery surfaces and stairs.
• Lift or move objects weighing up to 25 pounds without assistance and over 50 pounds with assistance.
• Reach, bend, twist, stoop, and use fine motor skills and hand-eye coordination.