Waitress cum Cashier

Position Summary

Key Responsibilities

• Welcome and seat guests, present menus, and provide recommendations.
• Take accurate food and beverage orders and relay them to the kitchen/bar.
• Serve food and drinks promptly, ensuring correct presentation and guest satisfaction.
• Handle billing operations: prepare checks, process cash/card payments, and issue receipts.
• Maintain accuracy in cash handling, daily sales reconciliation, and POS system entries.
• Address guest inquiries and resolve complaints professionally.
• Keep service areas, cashier desk, and dining sections clean and organized.
• Follow hygiene, safety, and service standards in compliance with Qatar regulations.
• Support colleagues during peak service hours to ensure smooth operations.

Qualifications & Skills

• Minimum High School Diploma; hospitality or cashier training preferred.
• Previous experience in F&B service and cashiering is an advantage.
• Strong communication skills in English; Arabic knowledge is a plus.
• Professional grooming and customer-oriented attitude.
• Basic math and cash-handling skills with attention to detail.
• Ability to multitask and work under pressure in a fast-paced environment.

Key Performance Indicators (KPIs)

• Guest satisfaction and feedback scores.
• Accuracy of orders and billing transactions.
• Speed and efficiency of service and payment processing.
• Compliance with hygiene, safety, and cash-handling standards.
• Contribution to team performance and outlet revenue targets.

Working Conditions

• Flexible shifts, including weekends and holidays.
• Standing and walking for extended periods.
• Handling cash and POS systems in a busy, multicultural environment.

Application Question(s)

• Current and expected salary
• Are you available to join immediately? If not, what is your notice period?