Waiter/Waitress
Skills
About This Role
About Us
At eathos, we are a fast-growing, multi-brand restaurant group across the UAE and KSA, and our purpose is simple: Turning ingredients into smiles.
We spark joy in everyday life anytime, anywhere by consistently crafting our guests' favorite meals.
For our brand, Sushi Art, we deliver high-quality sushi crafted with absolute precision and the freshest ingredients.
We don't just serve food; we curate memorable experiences.
If you bring energy, enthusiasm, and a commitment to excellence, we want you on our team!
The Role
As a Waiter/Waitress at Sushi Art, you are the ultimate brand ambassador.
You will play a vital role in delivering exceptional, premium casual dining experiences to our valued guests.
Your friendly, approachable demeanor and impeccable communication skills will ensure every customer leaves with a smile.
How You'll Spark Smiles (Key Responsibilities)
- Customer Centric Hospitality: Greet guests warmly, escort them to their tables, and create an enthusiastic, welcoming atmosphere from the start.
- Menu Excellence: Master our premium menu to confidently provide detailed explanations of dishes, ingredients, and preparation methods, offering personalized recommendations.
- Precision & Care: Take food and beverage orders accurately, taking absolute ownership of dietary restrictions, allergies, and special requests.
- The eathos Standard: Implement our signature sequence of service, delivering food and beverages promptly, professionally, and seamlessly.
- Togetherness in Action: Communicate effectively with kitchen, sushi chefs, and bar staff to ensure efficient order preparation and flawless timing.
- Drive the Experience: Actively engage with guests to promote special menu items, seasonal boxes, and beverage options to enhance their dining journey.
- Operational Pride: Maintain the spotless cleanliness and organization of your section, and handle bill payments efficiently and accurately.
What We Are Looking For
- Positivity: A vibrant, friendly, and approachable attitude with a passion for putting guests first.
- Communication: Strong verbal communication skills to interact effectively with a diverse clientele and team members.
- Multitasking & Ownership: The ability to prioritize responsibilities, think quickly, and solve problems smoothly during busy service periods.
- Menu Passion: A desire to gain an in-depth understanding of high quality Japanese cuisine.
- Polished Presentation: A clean, professional appearance in adherence to our brand's grooming standards.
- Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Experience: Prior experience as a waiter or in a customer service role within a premium casual dining environment is highly desirable.
- What's In It for You?
- To be part of a collaborative culture driven by Togetherness, Excellence, and Ownership.
- A dynamic, supportive, and energetic working environment.
- Great opportunities for continuous growth and career development across our 9 distinct brands.
- Ready to craft unforgettable dining experiences with us?
- Apply today and let's turn ingredients into smiles together!
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