Sr. Waiter/Waitress
Skills
About This Role
Overview
· Greet guests, assist with seating, present menus, and provide detailed explanations of dishes and specials.
· Take accurate food and beverage orders, enter them into the system, and relay them efficiently to kitchen and bar staff.
· Ensure tables are set correctly, manage dining area cleanliness, and promptly clear used dishes to maintain a welcoming environment.
· Train, mentor, and supervise junior staff, assign tasks, monitor performance, and ensure the team adheres to service standards and protocols.
· Utilize suggestive selling techniques to promote specials, signature dishes, and beverages to enhance revenue and guest experience.
· Handle guest inquiries, concerns, and complaints with professionalism and find solutions to ensure guest satisfaction.
· Prepare bills and collect payments, assist with reservations and seating arrangements, and conduct inventory checks for supplies.
· Excellent interpersonal and communication skills to effectively interact with guests and team members.
· A strong focus on detail in order taking, service delivery, and maintaining cleanliness standards.
· Ability to resolve guest issues and complaints effectively.
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month
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