Waiter / Waitress
Skills
About This Role
Overview
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Waiter / Waitress.
The Waiter/Waitress is responsible for delivering thoughtful, intuitive, and personalized dining experiences that reflect the elegance and sophistication of both brands.
As a key ambassador of the hotel s renowned hospitality, the role ensures every guest interaction is warm, engaging, and seamlessly executed from welcome to farewell.
The Waiter/Waitress demonstrates exceptional knowledge of menus, beverages, and service standards while anticipating guest preferences and creating memorable moments in a refined luxury environment.
Working collaboratively with the culinary and restaurant teams, the role upholds the highest standards of professionalism, attention to detail, and service excellence synonymous with Raffles and Fairmont.
Key Responsibilities
- Provide warm, gracious, and personalized service to guests in accordance with Raffles and Fairmont luxury hospitality standards
- Ensure seamless dining experiences through attentive and detail-oriented food and beverage service
- Demonstrate thorough knowledge of menus, ingredients, beverage pairings, and daily promotions to confidently guide guest selections
- Anticipate guest preferences and respond promptly to requests with professionalism and discretion
- Prepare and maintain restaurant mise en place, table settings, and service stations to the highest standards
- Coordinate closely with culinary and restaurant teams to ensure timely and accurate order delivery
- Handle guest feedback and service recovery situations with care, empathy, and a solutions-focused approach
- Maintain cleanliness, hygiene, and safety standards in compliance with hotel and food safety policies
- Process orders, billing, and payment transactions accurately using POS systems
- Contribute to a collaborative and positive team culture while supporting operational excellence and guest satisfaction goals
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