Waiter / Waitress

Company Description

Job Description

• You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience.
• Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle, Serve guests efficiently, with flair and courteous manner
• To have a thorough understanding and knowledge of all Food & Beverage as well as allergens on items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• Being a sales person by upselling Hotel promotions specially in F&B
• Assist other team members to achieve greatness and cleanliness for the over whole cluster
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• Handling all cashier duties as assigned

Qualifications

• Previous experience in Hotel or Restaurant is an advantage
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Additional Information

• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• What is in it for you:
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Accor Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Your team and working environment:
• Opportunities to make your mark.
• We provide an environment of trust, respect, and integrity.
• A home away from home.
• Where diversity and inclusion are celebrated.
• Privacy and personal information are protected.
• Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.