Waiter
Skills
About This Role
Responsibilities
- Greet guests warmly and escort them to their tables with professionalism and courtesy.
- Present menus, provide detailed food and beverage recommendations, and take accurate orders using POS systems.
- Serve food and beverages promptly and efficiently while maintaining high standards of presentation and hygiene.
- Monitor guest needs throughout the meal, ensuring timely refills, replacements, and prompt resolution of any requests.
- Handle cash, card, and digital payments with accuracy, ensuring all transactions are processed securely and recorded correctly.
- Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.
- Collaborate with kitchen and bar staff to ensure timely food delivery and address any service discrepancies.
- Adhere to health, safety, and hygiene regulations at all times, including proper handling of food and service equipment.
- Contribute to team meetings and feedback sessions to support continuous service improvement.
- Uphold brand standards and company values in all guest interactions and daily operations.
Requirements
- 1 3 years of proven experience as a Waiter/Waitress in a restaurant, hotel, or similar hospitality setting.
- Strong knowledge of food and beverage service procedures, including handling of beverages, tableside service, and order accuracy.
- Proficiency in using POS systems and basic cash handling procedures.
- Excellent communication, interpersonal, and customer service skills with a positive, professional attitude.
- Ability to work efficiently in a fast-paced, high-volume environment with attention to detail.
- Physical stamina to stand for extended periods and lift moderate weights (e.g., trays, beverage containers).
- Fluency in Arabic and English (written and spoken) is preferred.
- Valid work visa and eligibility to work in the UAE (sponsorship provided for eligible candidates).
- Must meet the minimum age requirement of 18 years and possess a clean criminal record.
- Willingness to work flexible shifts, including evenings, weekends, and public holidays.
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