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Waiter

Poolhouse
London, GBR
Full-time
Entry
Onsite
GBP 16-16 hourly / hour
Discovered 1 weeks ago
POShandheld ordering devices

Full Job Posting

Key Responsibilities

  • Greet guests warmly and guide them through the Poolhouse experience
  • Take food and drink orders with accuracy, efficiency, and style
  • Make recommendations confidently and upsell where appropriate
  • Ensure prompt delivery of items and check back at the right moments
  • Clear and reset tables with speed and attention to hygiene standards
  • Operate POS and handheld ordering devices with ease
  • Keep your section clean, tidy, and guest-ready at all times
  • Communicate clearly with the kitchen, bar, and floor teams
  • Be proactive in solving guest queries or issues with a calm, can-do attitude
  • Support team members during busy periods or shift changes
  • Help create a relaxed, upbeat environment through pace, positivity, and professionalism

Skills, Knowledge and Expertise

  • Confident, warm, and approachable personality
  • Great listener with strong communication skills
  • Excellent attention to detail
  • Quick on your feet and calm under pressure
  • Comfortable using digital ordering and payment systems
  • Willingness to learn, grow, and take feedback positively
  • Strong team player who thrives in a busy, high-energy environment
  • Committed to hygiene, safety, and service standards

Benefits

  • Free Health Assured EAP membership (counselling, life coaching, legal and financial support)
  • Perks and Discounts platform
  • £100 Monthly Employee rewards
  • Medical Health Cash plan
  • Wagestream access (early pay & savings tools)
  • Paid volunteer day for a charity of your choice
  • Birthdays off
  • Free nutritious meals at work
  • Twice yearly Poolhouse Socials

Requirements

  • Confident, warm, and approachable personality
  • Great listener with strong communication skills
  • Excellent attention to detail
  • Quick on your feet and calm under pressure
  • Comfortable using digital ordering and payment systems
  • Willingness to learn, grow, and take feedback positively
  • Strong team player who thrives in a busy, high-energy environment
  • Committed to hygiene, safety, and service standards

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