Waiter

Role overview

Guest service and sales

• Greet and seat guests; provide discreet, personalized dining service and handle enquiries courteously.
• Report unresolved complaints or problems to supervisors and follow up with guests; communicate with guests and obtain feedback.
• Know the assigned outlet’s menu and advise guests; monitor food and beverage quality and consistency.
• Use suggestive selling and upselling to improve guest experience and outlet revenue.
• Assist with cocktail receptions, conferences, banqueting, and outside catering.

Outlet operations

• Complete opening and closing duties and prepare for service before, during, and after operations.
• Remove used dishes and glasses; clear and reset tables and side stations.
• Return and exchange soiled linen; polish glassware, crockery, and cutlery; refill condiments and fold napkins.
• Set up, stock, and maintain the work area; inspect tableware for cleanliness and presentation.
• Present checks, collect payments, and settle bills.
• Minimize wastage, breakage, and spoilage and handle outlet food stock and equipment correctly.

Qualifications

• At least six months to one year of relevant experience in a similar position.
• High school diploma or relevant certification is preferred.

Standards and work practices

• Follow company fire, hygiene, health, and safety policies and keep the workplace clean and organized.
• Attend scheduled departmental meetings, training, and related activities; maintain professional service, appearance, and conduct.

Pay

• Pay is QAR 2,550.00 per month.

Work location

• Work location is in person.