Waiter
Responsible for guest service, menu knowledge, safety compliance, and teamwork while maintaining a clean and organized work environment.
Skills
About This Role
Overview
- Check out with your Supervisor before leaving your station or floor.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
- To have a full knowledge of the service and facilities provided by the hotel in order to answer any questions the guests may have.
- Follow all safety policies to ensure a safe work rea.
- Follow all reasonable work related request made by a Supervisor or Manager which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel.
- Maintain your station in accordance with the standard at all times.
- Develop a complete knowledge of the menus.
- Learn and correctly use the Point of Sale equipment and follow the procedures.
- To maintain strict security measures when entering guest rooms to respect privacy right of our guest.
- Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.
- Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Carry out all instructions and tasks assigned by the position s immediate superior, as well as any other responsibilities as required by the role.
Job Specifications
- Must have atleast 1-3 years experience
- High School Degree or Equivalent
- Hands-on experience with cash register and ordering information system
- Attentiveness and patience for customers
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
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