Volunteer Manager

Key Responsibilities

• Recruit volunteers for public-facing, educational, and administrative support functions.
• Interview prospective volunteers and coordinate required onboarding and vetting activities.
• Develop and deliver volunteer orientations and training.
• Match volunteer skills and interests with organizational and operational needs.
• Develop and maintain volunteer shift schedules to ensure appropriate coverage.
• Maintain accurate databases and records of volunteer participation and hours.
• Serve as a primary point of contact and advocate for the volunteer community.
• Develop volunteer communications, newsletters, web updates, and notifications.
• Coordinate volunteer appreciation activities, recognition programs, and events.
• Collaborate with education personnel to prepare volunteers and docents to support educational programming.
• Support volunteer retention, engagement, conflict resolution, and performance management.
• Build relationships within the community to support volunteer recruitment and engagement.
• Qualifications & Requirements
• Bachelor’s degree in Human Resources, Social Sciences, Communications, Museum Studies, or a related field.
• Two (2) to four (4) years of experience in volunteer management, community outreach, or program coordination, preferably within a nonprofit or cultural setting.
• Experience developing or implementing volunteer recruitment strategies.
• Experience training individuals who interact with the public or support organizational programs.
• Experience maintaining volunteer management or similar tracking databases.
• Understanding of the legal distinctions between volunteer and employee labor.
• Strong public speaking, interpersonal, communication, and organizational skills.
• Ability to work effectively with individuals across different backgrounds and generations.
• Strong conflict-resolution and relationship-management skills.
• Must be able to successfully complete required Federal background and suitability screening.
• Highly Desired Qualifications
• Certified in Volunteer Administration (CVA).
• Experience working within a nonprofit, museum, cultural institution, or public attraction.
• Experience developing volunteer recognition and retention initiatives.
• This position is tied to a future business opportunity.

About One Federal Solution

Qualifications

• Bachelor’s degree in Human Resources, Social Sciences, Communications, Museum Studies, or a related field.