Voice Specialist
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Key skills for this role
About the Role
Manage the termination cost, Voice P&L (revenue. Cost. Margin).
Key Skills for This Role
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Overview
- Manage the termination cost, Voice P&L (revenue. Cost. Margin). Maintain and monitor voice quality KPIs in coordination with technology.
- Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And Coordinate with international carriers.
- Negotiation of corridor deals with operators from APAC & ME carriers/operators, Domestic voice commercial and operations.
- Commercial owner of traffic and billing management. Liaise with finance to ensure accurate booking for Interconnect Cost.
- Coordination with technology for monitoring voice quality KPIs and ensuring.
- Perform any additional project, task or activities assigned/delegated by the Line Manager.
- Bachelor’s Degree in Telecom or IT.
- 5+ years of relevant experience in voice interconnect is a must for this position
- In-depth experience in influencing cross functionally against the delivery of a marketing plan
- Excellent understanding of voice and excellent relation with voice carriers/operators.
- Expertise in numbering range, short codes, local regulations.
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