HR Services Specialist (Italian Speaking) - VOIS

Overview

About This Role

• We are seeking an HR Services Specialist to deliver high-quality HR operations support across AskHR and Work Practices Administration activities.
• This role acts as a key contact for employees and managers, ensuring efficient handling of HR queries, accurate data management, and a seamless employee lifecycle experience through HR systems and digital tools.
• What you’ll do
• Provide HR advice and transactional support to employees and managers via digital tools and communication channels
• Manage and resolve employee queries within defined service levels, escalating where necessary
• Maintain and update HR content across systems and knowledge platforms
• Support end-to-end HR administration, including onboarding, offboarding, organisational changes, and employee lifecycle updates
• Perform HR data entry, validation, and reporting, ensuring data accuracy and compliance
• Collaborate with HR stakeholders and Payroll teams on data processing and payroll-impacting activities
• Support audits by preparing and validating HR documentation
• Work with HR systems such as SuccessFactors, AskHR, and knowledge platforms to drive efficiency and digital adoption
• Contribute to continuous improvement initiatives and implementation of new HR tools and processes
• Collaborate with internal teams and stakeholders to support operational excellence and business priorities
• Who you are
• Knowledge of HR processes, policies, and employee lifecycle activities
• Understanding of HR data management and quality standards
• Strong attention to detail and accuracy when handling sensitive information
• Effective communication and customer-focused approach
• Ability to manage multiple priorities in a fast-paced environment
• Problem-solving mindset with strong organisational skills
• Experience using HR systems such as SuccessFactors, SAP, or similar platforms is preferred
• Analytical capability to support reporting and data validation
• Ability to handle confidential information with professionalism
• Proficiency in Italian , English and cross-cultural collaboration skills
• Not a perfect fit?
• Concerned you may not meet every requirement?
• Vodafone is committed to creating an inclusive workplace where everyone can thrive.
• If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply.
• You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
• What's in it for you
• Opportunity to work within a global HR operations environment
• Exposure to HR systems, digital tools, and international processes
• Collaborative and inclusive workplace culture
• Opportunity to contribute to process improvements and innovation in HR services
• What skills you will learn
• Advanced HR systems utilisation and digital tool adoption
• End-to-end employee lifecycle management
• HR data analysis, reporting, and compliance practices
• Stakeholder collaboration across HR and business functions
• Continuous improvement and operational excellence methodologies

Vois Equal Opportunity Employer Commitment

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