Viewing Assistant | Newbury

Knight Frank are seeking a Viewing Assistant to join our Residential Sales Team in our Newbury Office.

You will work alongside our exceptional team, providing an additional level of support to our clients. As a Viewing Assistant, you will show prospective buyers around properties, delivering outstanding customer service while confidently sharing your knowledge of the local area.

Acting as an ambassador for our global firm, you will take a personal approach to ensure every customer has a positive, valuable and seamless experience throughout the viewing process.

In addition to the above, you will:

Be an ambassador for your office by creating a positive first impression as the first point of contact

Provide comprehensive and detailed feedback about the viewing to the office

Have the ability to identify clients’ needs and generate further viewings and referrals

Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner

Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership

Confidently share local knowledge with the office and clients

Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchasers

May occasionally be required to provide ad hoc cover on Saturdays

Attend mandatory training to support this role

Qualifications/Education Required:

Previous work experience in a client-facing role

Particular Aptitudes/Skills Required:

You will be a highly driven, enthusiastic individual with a strong work ethic and a passion for success

Possess excellent local knowledge

Good understanding of the sales process

Ability to confidently show prospective buyers around a property

Ability to proactively generate viewings

Excellent communication skills

Car owner and full clean licence

Regular availability

Basic IT skills

Find more about the Newbury Team here: https://www.knightfrank.co.uk/offices/newbury-estate-agents

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.