Venue Technician
Full Job Posting
RESPONSIBILITIES
- Complete weekly inspections on every Challenge across mechanical, electrical, structural and safety elements
- Own first-response troubleshooting and repair when a Challenge or gameplay system fails during live operations, resolving what you can and escalating what you can't
- Uphold hospitality and show standards in Guest-facing areas while performing visible work
- Perform preventative maintenance including touch-up painting, tightening hardware, cleaning components, and inspecting wear points
- Serve as first response for general facility and Venue maintenance, resolving what you can and escalating what you can't
- Document all work in MaintainX and communicate closures, reopenings, and operational impacts in real time internally and with cross-functional teams.
MUST-HAVE SKILLS
Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
Safe and competent use of common hand and power tools
Ability to triage and prioritize competing issues based on safety, Player impact, and urgency
Ability to work 10+ hour shifts, stand and walk for extended periods, climb stairs and ladders, and lift up to 50 lbs
Strong verbal and written communication skills, with the ability to work well in a team environment
A positive, joyful, upbeat and energetic attitude
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
Low-voltage wiring, electro-mechanical repair, or electrical troubleshooting
PLCs, microcontrollers, sensors, or other controls and automation systems
PC, network, or AV systems troubleshooting
Carpentry, fabrication, or work with wood, metal, and plastics
Scenic painting, surfacing, or refinishing
Theatrical lighting, DMX, sound, or show control systems
Rigging inspection and maintenance
General facility maintenance including plumbing and HVAC
Experience in entertainment, attractions, theme parks, escape rooms, theatre, or live events
Relevant Education: B.S. in Production, Design, Theatre Tech, Engineering, or other related degree
CPR/AED/First Aid Certified
Additional information
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
Are just a little bit obsessive about getting the details right the first time
Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
Level99 is an E-Verify employer.
About Level99
Private U.S. entertainment venue chain serving adults with interactive challenges, scratch cooking, and craft beverages.
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