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Venue Technician

Level99
Natick, USA
Full-time
Mid
Onsite
Discovered 3 weeks ago

Full Job Posting

RESPONSIBILITIES

  • Complete weekly inspections on every Challenge across mechanical, electrical, structural and safety elements
  • Own first-response troubleshooting and repair when a Challenge or gameplay system fails during live operations, resolving what you can and escalating what you can't
  • Uphold hospitality and show standards in Guest-facing areas while performing visible work
  • Perform preventative maintenance including touch-up painting, tightening hardware, cleaning components, and inspecting wear points
  • Serve as first response for general facility and Venue maintenance, resolving what you can and escalating what you can't
  • Document all work in MaintainX and communicate closures, reopenings, and operational impacts in real time internally and with cross-functional teams.

MUST-HAVE SKILLS

Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required

Safe and competent use of common hand and power tools

Ability to triage and prioritize competing issues based on safety, Player impact, and urgency

Ability to work 10+ hour shifts, stand and walk for extended periods, climb stairs and ladders, and lift up to 50 lbs

Strong verbal and written communication skills, with the ability to work well in a team environment

A positive, joyful, upbeat and energetic attitude

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

Low-voltage wiring, electro-mechanical repair, or electrical troubleshooting

PLCs, microcontrollers, sensors, or other controls and automation systems

PC, network, or AV systems troubleshooting

Carpentry, fabrication, or work with wood, metal, and plastics

Scenic painting, surfacing, or refinishing

Theatrical lighting, DMX, sound, or show control systems

Rigging inspection and maintenance

General facility maintenance including plumbing and HVAC

Experience in entertainment, attractions, theme parks, escape rooms, theatre, or live events

Relevant Education: B.S. in Production, Design, Theatre Tech, Engineering, or other related degree

CPR/AED/First Aid Certified

Additional information

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...

Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work

Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job

Are just a little bit obsessive about getting the details right the first time

Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Level99 is an E-Verify employer.

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