Vendor Management & Contracts Manager

Role Purpose

Strategic & Managerial Responsibilities

• Support the execution of function/unit’s goals and objectives by aligning team efforts with organizational and departmental goals, contributing to enhanced service delivery and operational effectiveness.
• Assist in defining roles and responsibilities within the team to ensure effective management and operational continuity during personnel changes.
• Act as the function/unit representative, communicating performance metrics and strategic initiatives to stakeholders.
• Implement strategies to optimize costs and enhance efficiency, fostering a collaborative and innovative work environment.

Core Responsibilities

• Identify and select vendors that meet Emarat’s quality standards to ensure optimal procurement outcomes and reliable supply chains.
• Negotiate contracts with vendors to secure favorable terms and pricing, maximizing value while minimizing risks for Emarat.
• Build and maintain strategic relationships with key vendors to enhance collaboration and ensure consistent performance in the supply chain.
• Monitor vendor performance against contractual obligations, ensuring compliance and proactively addressing any issues that arise.
• Resolve vendor disputes efficiently, escalating to senior management when necessary to ensure timely and effective resolution.
• Source and evaluate new vendors, assessing their capabilities to meet Emarat’s evolving business needs and requirements.
• Draft, review, and negotiate contracts to ensure alignment with Emarat’s strategic goals and compliance with applicable laws.
• Maintain a centralized repository for all contracts and documentation, ensuring easy access and organization for procurement activities.
• Manage the contract lifecycle, including renewals and expirations, to ensure timely actions and compliance with contractual terms.
• Utilize the Contracts Management module in the Procurement Management System to streamline processes and improve operational efficiency.
• Develop and implement procurement strategies that align with Emarat’s objectives and drive cost-effective initiatives across the organization.
• Conduct market research to identify new sourcing opportunities that enhance procurement effectiveness and reduce overall costs.
• Collaborate with internal departments to understand their procurement needs and ensure alignment with organizational goals and objectives.
• Establish and monitor key performance indicators (KPIs) for vendor performance and contract management to drive accountability and improvement.
• Prepare and present reports on vendor management and contract performance to senior management, highlighting key insights and recommendations.
• Ensure the availability of standardized contract documents for tendering to streamline the procurement process and promote consistency in vendor agreements.

Quality & Excellence Management

• Administer the development and implementation of operation quality standards and excellence initiatives, contributing to alignment with Emarat's goals and enhancing a culture of continuous improvement.
• Assess progress and performance against set KPIs to help ensure monthly and annual targets are achieved and determine areas for corrective actions as needed.
• Communicate compliance with labor laws and regulations during the preparation of audit reports, while obtaining knowledge of best practices and legal requirements in the UAE.
• Ensure proper target setting and staff performance management in line with EMARAT policies.
• Liaise with Emarat's legal department regarding contractual responsibilities to ensure clarity and alignment.

People Management Responsibilities

• Encourage a culture of continuous learning and development within the team, promoting opportunities for professional growth and skill enhancement.
• Serve as a mentor to ensure team members are aware of and committed to Emarat’s vision, mission, values, and corporate strategy, fostering engagement and motivation.
• Collaborate with team members to clarify roles and responsibilities, facilitating discussions that align efforts with Emarat's strategic objectives.
• Identify and support the development of high-potential colleagues, sharing information about career opportunities and growth paths to enhance engagement.
• Participate in initiatives that promote employee engagement and job satisfaction within the team, contributing to a positive work environment.

Qualifications And Experience

• Bachelor’s degree in Business Administration, Supply Chain Management or a related field.
• Preferred: Relevant professional certification (e.g., Certified Purchasing Manager, Certified Supply Chain Professional).
• Required: Minimum of 8 years of experience with 3+ years in a managerial role.
• Preferred: Proven track record of developing and implementing successful vendor management Contracts development strategies that drive cost savings and operational efficiency.
• A minimum of 6 years of experience may be considered exceptional for candidates of high caliber.