Vehicle Processing Clerk (Remote - Alabama)

This position starts at $14 per hour.

What Can I Expect?

We make sure you have the tools you need to be able to do your job right and be connected with your team.

Our reacquired vehicle management team is one of the strongest in the business at handling vehicle buybacks. We have the processes and relationships in place to make sure that our team can do this smoothly. You'll find steady work, supportive leaders, strong benefits and advancement opportunities here.

What You'll Do

Communicate with clients, customers, lien holders, dealerships, and appropriate state agencies and suppliers to complete vehicle repurchases

Handle both inbound and outbound communications (phone, email, mail)

Secure required documentation by contacting appropriate parties to expedite the return of repurchase documents

Expedite and track case handling through documentation systems

Meet required metrics

Handle multiple cases simultaneously within guidelines

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com

Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time Closed on some holidays. TA will respond to after-hours questions the next business day.

M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time

Closed on some holidays. TA will respond to after-hours questions the next business day.

Required Skills

Excellent multitasking, analytical and problem-solving skills

Microsoft Office skills

Eligibility Requirements

Must have the ability to pass a pre-employment background check and drug screen

High school diploma or equivalent

One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

Able to work shifts within the center's hours of operation: Monday to Friday (no weekends!) Primary shift: 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time Rotational shift 2-4 times per month: 11 a.m. - 8 p.m. Eastern / 10 a.m. - 7 p.m. Central / 9 a.m. - 6 p.m. Mountain / 8 a.m. - 5 p.m. Pacific time

Monday to Friday (no weekends!)

Primary shift: 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time

Rotational shift 2-4 times per month: 11 a.m. - 8 p.m. Eastern / 10 a.m. - 7 p.m. Central / 9 a.m. - 6 p.m. Mountain / 8 a.m. - 5 p.m. Pacific time

Able to stick to the schedule reliably

Remote Work Requirements

Alabama resident

Secluded and distraction-free work environment

Required internet setup: High-speed internet delivered through a wired provider (cable or fiber) Computer must be physically connected to your modem / router using an Ethernet cable Wireless, 5G and satellite connections are not supported

High-speed internet delivered through a wired provider (cable or fiber)

Computer must be physically connected to your modem / router using an Ethernet cable

Wireless, 5G and satellite connections are not supported

The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.

(direct link to video: https://mrly.info/h4b )

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

Medical and prescription coverage

Dental and vision insurance

Paid time off

Associate wellness program with rewards for annual checkups

Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

401(k) with match

Flexible spending account (FSA)

Life insurance

Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

24/7 online access to doctors through Teladoc

24/7 nurse help desk

Patient advocacy with free 24/7 support for benefit questions and claims

Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected] .

Thank you for your interest in Morley.

Notices

Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo

Click here to view Morley’s CCPA Notice for applicants in California: https://mrly.info/ccpa

Click here to view Morley's privacy policy: https://mrly.info/jjc