Process Quality Coordinator (Remote - Michigan)

Required Skills

• Computer and Microsoft Office proficiency
• A positive, self-starter attitude with a solid work ethic, strong attention to detail and ability to meet deadlines
• Excellent organizational and interpersonal skills
• Eligibility Requirements
• Must have the ability to pass a pre-employment background check and drug screen
• Bachelor’s degree (OR, h igh school diploma or equivalent with t hree or more years of customer care experience* ) (*previous work in call center, retail, restaurant, fast food, hotel, banking, mortgages, or any role where you interacted with customers)
• Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
• Must be able to stick to the schedule reliably
• Remote Work Requirements
• Michigan resident
• Secluded and distraction-free work environment
• Required internet setup: High-speed internet delivered through a wired provider (cable or fiber) Computer must be physically connected to your modem / router using an Ethernet cable Wireless, 5G and satellite connections are not supported
• High-speed internet delivered through a wired provider (cable or fiber)
• Computer must be physically connected to your modem / router using an Ethernet cable
• Wireless, 5G and satellite connections are not supported
• The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
• (direct link to video: https://mrly.info/h4b )
• At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
• Health & Wellness Benefits
• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• Financial Benefits
• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance
• Benefits to Make Your Life Easier
• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)
• About Morley
• Our mission is to deliver extraordinary experiences.
• We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
• We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
• As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected] .
• Thank you for your interest in Morley.
• Notices
• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
• Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy