Valet Supervisor
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Skills
About This Role
Company Description
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
Job Summary
The Valet Supervisor oversees the daily valet operations of the hotel, ensuring excellent guest service, smooth vehicle handling, and efficient team performance in line with five-star hospitality standards.
Key Responsibilities
- Supervise valet attendants during shifts.
- Ensure timely and safe parking and retrieval of guest vehicles.
- Provide a warm and professional welcome to guests.
- Handle guest requests and resolve complaints professionally.
- Coordinate with Front Office, Concierge, and Security teams.
- Monitor staff attendance, grooming, and performance.
- Ensure compliance with hotel policies and safety procedures.
- Prepare basic shift and incident reports.
Qualifications
- High School Diploma or equivalent.
- Minimum 2–3 years of valet or hospitality experience.
- Previous supervisory experience preferred.
- Valid driving license.
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