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oracle

UX/UI Designer

Zensar
Bengaluru, IND
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

Qualifications

  • Desired Skills
  • CX/UI Design and Consulting
  • Design Thinking and User-Centered Design
  • External market – Industry standards perspective.
  • Stakeholder Management
  • Business Analysis and Requirement Discovery
  • Effort Estimation and Planning
  • Executive Communication and Proposal Development
  • Cross-functional Collaboration
  • Key Deliverable
  • A leadership-ready CX Refresh proposal outlining:
  • Recommended approach
  • Scope and priorities
  • Resource requirements
  • Delivery timeline
  • Estimated investment
  • Risks and dependencies
  • Implementation roadmap and next steps

Responsibilities

  • Understand the business objectives and current SFA-SFH CX landscape for the targeted applications.
  • Assess the existing CX/UI design capabilities, assets, and resources available across teams.
  • Engage with relevant business, product, design, and technology stakeholders to gather inputs and align expectations. Work with Sanjay( DV PM) and Yongqin (PO)
  • Shape and develop the CX Refresh proposal, including recommended execution approach and delivery model.
  • Identify opportunities for improving user experience, consistency, accessibility, and business value.
  • Define the scope of CX improvements and associated assumptions, dependencies, and risks.
  • Provide a clear recommendation on how the CX Refresh should be executed.
  • Estimate the effort, timeline, resource requirements, and investment needed for implementation. Work with the Lead ADT.
  • Identify capability gaps and recommend any additional support, skills, or resources required.
  • Present the proposal and recommendations to stakeholders and leadership for alignment and approval.

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