UX Designer (UAE National)

Overview

Responsibilities

• Lead end to end product design from discovery through delivery, ensuring solutions are grounded in user needs, business objectives and technical realities
• Apply design thinking methodologies to frame problems, explore opportunities, and align stakeholders around clear problem statements and outcomes
• Translate complex financial, regulatory and operational requirements into clear, usable and scalable product experiences
• Contribute to product strategy by identifying experience led opportunities for differentiation, growth and efficiency
• Define experience principles and quality benchmarks that guide teams toward consistent and high impact outcomes
• Own and evolve the design system, ensuring it supports scalability, accessibility, performance and brand consistency across platforms
• Design and govern reusable components, patterns and interaction models across mobile and web products
• Collaborate with engineering to ensure design systems are technically robust, well documented and effectively implemented
• Champion accessibility, localisation and inclusive design standards aligned with regional and global best practices
• Design clear, elegant and functional interfaces across mobile and web platforms, aligned with brand and usability standards
• Use visual hierarchy, typography, colour and layout to support clarity, trust and ease of use in financial contexts
• Apply motion and micro interactions to guide users, communicate state changes and improve comprehension without unnecessary complexity
• Produce high quality design specifications, prototypes and assets that enable accurate and efficient implementation
• Plan and conduct qualitative and quantitative research to inform design decisions at every stage of the product lifecycle
• Translate research findings, analytics and behavioural insights into actionable design opportunities
• Validate concepts through usability testing, experimentation and iteration
• Partner with product and data teams to measure experience quality and continuously improve outcomes
• Use AI powered tools to accelerate research synthesis, ideation, prototyping and design production where appropriate
• Apply critical judgement when using AI, ensuring outputs meet quality, ethical, security and regulatory standards
• Explore emerging interaction models including conversational, adaptive and predictive experiences within banking contexts
• Contribute to defining best practices for responsible AI use within design workflows
• Create low and high fidelity prototypes to explore ideas, reduce ambiguity and align stakeholders early
• Use prototyping as a thinking tool to simplify complexity and test assumptions
• Iterate quickly while maintaining high standards of usability, accessibility and visual quality
• Work closely with product managers, engineers, compliance, marketing and operations teams to deliver cohesive solutions
• Facilitate design workshops, critiques and walkthroughs to build shared understanding and momentum
• Communicate design rationale clearly, focusing on user value, business impact and risk mitigation
• Partner with marketing and communications to ensure customer facing narratives are clear and consistent
• Ensure design solutions comply with legal, regulatory, accessibility and security requirements
• Participate in design reviews, usability validation and release readiness checks
• Maintain clear documentation of design decisions, patterns and workflows
• Proactively identify risks and address them early to support on time, high quality delivery
• Take ownership of complex product areas with accountability for experience quality and outcomes
• Mentor and support junior designers through feedback, guidance and example
• Contribute to building a strong design culture grounded in craft, curiosity and continuous learning
• Act as a role model for collaboration, professionalism and customer centred thinking

Qualifications

• 5–7+ years of experience as a Product Designer working on complex digital products, ideally within financial services, fintech or regulated environments
• Degree in digital design, interaction design, visual communication or equivalent practical experience
• Proven experience designing mobile and web-based products at scale
• Strong understanding of banking products, services and customer journeys
• Portfolio demonstrating strategic thinking, problem solving, design craft and measurable impact