UX Designer

Job Description

Essential

• A solid grounding in UX and user-centred design methods within project delivery.
• A client-focused mindset, with experience working closely with external stakeholders and adapting approach, communication, and design thinking to different delivery contexts.
• Confidence creating wireframes, user journeys, and prototypes for user needs.
• Able to analyse research data and turn findings into clear, useful insight.
• Clear communication, with the ability to share findings in ways that suit different audiences.
• A collaborative approach to workshops, design sessions, and team-based problem solving.
• Strong stakeholder awareness, with a focus on building relationships and explaining decisions through evidence.
• An appreciation of accessibility requirements and inclusive design standards.
• Comfort working in an Agile way and adapting to feedback as work evolves.
• Experience working closely with multidisciplinary delivery teams.
• Confidence articulating the value of user-centred design to stakeholders.

Desirable

• Familiarity with using both qualitative and quantitative insight to improve design outcomes.
• An interest in contributing to team processes, standards, or ways of working.
• Exposure to working with digital and data leaders as part of project delivery.

Job Responsibilities

• Plan and run workshops with external clients, users, or stakeholders.
• Identify and engage the right people throughout the design process.
• Apply techniques for analysing research data and synthesising findings.
• Communicate clear findings through artefacts that colleagues and stakeholders can understand and use.
• Create wireframes, user journeys, and prototypes that meet user needs.
• Explain design decisions clearly to colleagues and stakeholders.
• Support designs to meet appropriate standards, including accessibility regulations.
• Use qualitative and quantitative user insights to inform design decisions.
• Build effective stakeholder relationships, reach consensus, and use evidence to explain decisions.
• Support other designers, contribute to improving processes and guidelines, and work effectively in an Agile manner.

Job Benefits

• 25 days annual leave (plus bank holidays), increasing by 1 day every two years.
• Flexible working options – remote/hybrid.
• Mental health and wellbeing support, including access to counselling Annual wellbeing allowance (e.g. personal training, fitness, wellness apps).
• Up to 10% of your salary in employee benefits, including critical illness cover, life insurance, and private healthcare (post-probation).
• Generous company pension contribution.
• Ongoing professional development and training opportunities.