[US DC] Senior Manager, Reliability (Controls/Conveyance)
Role Overview
We're looking for a hands-on Controls/Conveyance Reliability Engineering leader to own controls and conveyance strategy, reliability, and technical standards across our North American fulfillment network. You'll lead and grow a team of controls system technicians and work/train site maintenance technicians. You'll drive root-cause investigations and turn findings into lasting corrective actions. You'll also support large-scale system launches and site expansion integration.
You will ...
Lead, mentor, and scale a multi-site controls and automation team, including hiring, onboarding, and career development
Set and enforce technical standards for PLC programming, HMI design, industrial networks, motor controls, and robotics
Own controls support coverage across all U.S. fulfillment sites, and expand it as the network grows
Oversee all sorters, Case erectors, AutoStore system to include all robots, and conveyor systems across all U.S. fulfillment sites, and expand it as the network grows
Partner with operations, facilities, and IT on integrations across WMS, WCS, and WES platforms
Lead root-cause analysis on downtime and quality events, and convert findings into sustainable corrective and preventive actions
Support new site launches and major system installs, from design review through commissioning and stabilization
Manage budgets, vendor relationships, spare-parts and lifecycle strategy
Report on reliability, uptime, and performance metrics to senior leadership
You have...
10+ years in industrial controls, automation, or facility maintenance, with 5+ years in people leadership
Bachelor's degree in engineering or technology preferred, or equivalent experience
Deep hands-on expertise with PLCs, HMIs, industrial networks, robotics, and motor controls
Experience with WMS/WCS/WES integration in high-volume fulfillment or distribution environments
Proven record of launching large-scale automated systems
Strong root-cause analysis and continuous improvement skills
Ability to build teams and technical standards across multiple sites
Bachelor's degree in engineering or technology preferred
Experience growing a controls organization across many sites
Background that progressed from facilities or maintenance into engineering leadership
Familiarity with major automation OEMs and integrators
Full Job Posting
About the Role
We're looking for a hands-on Controls/Conveyance Reliability Engineering leader to own controls and conveyance strategy, reliability, and technical standards across our North American fulfillment network. You'll lead and grow a team of controls system technicians and work/train site maintenance technicians. You'll drive root-cause investigations and turn findings into lasting corrective actions. You'll also support large-scale system launches and site expansion integration.
You will ...
Lead, mentor, and scale a multi-site controls and automation team, including hiring, onboarding, and career development
Set and enforce technical standards for PLC programming, HMI design, industrial networks, motor controls, and robotics
Own controls support coverage across all U.S. fulfillment sites, and expand it as the network grows
Oversee all sorters, Case erectors, AutoStore system to include all robots, and conveyor systems across all U.S. fulfillment sites, and expand it as the network grows
Partner with operations, facilities, and IT on integrations across WMS, WCS, and WES platforms
Lead root-cause analysis on downtime and quality events, and convert findings into sustainable corrective and preventive actions
Support new site launches and major system installs, from design review through commissioning and stabilization
Manage budgets, vendor relationships, spare-parts and lifecycle strategy
Report on reliability, uptime, and performance metrics to senior leadership
You have...
10+ years in industrial controls, automation, or facility maintenance, with 5+ years in people leadership
Bachelor's degree in engineering or technology preferred, or equivalent experience
Deep hands-on expertise with PLCs, HMIs, industrial networks, robotics, and motor controls
Experience with WMS/WCS/WES integration in high-volume fulfillment or distribution environments
Proven record of launching large-scale automated systems
Strong root-cause analysis and continuous improvement skills
Ability to build teams and technical standards across multiple sites
Bachelor's degree in engineering or technology preferred
Experience growing a controls organization across many sites
Background that progressed from facilities or maintenance into engineering leadership
Familiarity with major automation OEMs and integrators
Additional Requirements
- Ability to travel regularly (approximately 25–40% of the time)
- Availability and flexibility to work weekends, holidays, and/or nights as operational needs require
- Comfortable working in cold warehouse environments, including facility areas maintained at 40°F
- You’ll get...
- Competitive salary & 401K company match that vests immediately upon participation
- Paid parental leave (16 weeks)
- Generous PTO policy
- Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
- 85% discount on your subscription to HelloFresh, as well as other product initiatives
- Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company
- It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran
- Texas Pay Range$99,225—$121,500 USDNewark, NJ Pay Range$113,900—$139,500 USDArizona Pay Range$99,225—$121,500 USDIllinois Pay Range$106,575—$130,500 USD
About HelloFresh
World's leading meal kit company, delivering pre-portioned ingredients and recipes to millions of households across 14 countries.
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