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University Internship

GE HealthCareJeddah, KSA1 weeks agoIntern
Internfulltime

Summary University Internship Job Description Key Responsibilities include: Technical: Maintains all models specific to a modality in the assigned area. Electronic/Mechanical: Total system level troubleshooting on complex multi-symptom problems.

Skills

nursingpatient careRN

About This Role

Key Responsibilities include

  • Technical: Maintains all models specific to a modality in the assigned area.
  • Electronic/Mechanical: Total system level troubleshooting on complex multi-symptom problems.
  • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
  • helps train others where necessary; identify Sales opportunities and communicate to account team.
  • Business growth: Assists in the growth and direction of business in his/her geographic area.
  • Productivity: Responsible for Warranty and PMS contract cost control.
  • Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
  • Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
  • Strong Customer skills, deals tactfully and effectively with differences of opinion, influences rather than directs.
  • Ability to do Installation/PM/FMI/Corrective of trained products.
  • Should be able to fix issue with effective documentation/tools usage and with online expert support.
  • Focus on customer impact and aim to fix issues in 1st visit effectively.
  • Basic customer relationship skill.
  • On Call allowance per customer contract needs.
  • Care on material consumption and works to address root cause issue/minimize cost with LLFRU usage.
  • Use applicable digital tools that supports productivity initiatives, eg Smart PM, proactive (onwatch) alerts.
  • Discuss with support engineers for alternate cost-effective solutions.
  • Show consistent positive approach to customers, ensure customer has awareness and well perception of GE high quality service.
  • Open to learn and improve.
  • Use applicable digital platforms efficiently.
  • Ensure connectivity of responsible systems.
  • Perform all QA / EHS trainings on time.
  • Care on SR quality, PM checklists.
  • Support Service Sales with contract renewals/ option & upgrade opportunities/ hbs - contract conversions, etc.

Quality Specific Goals

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Complete all planned Quality & Compliance training within the defined deadlines.
  • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
  • Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
  • Ensure timely dispatch closure.
  • Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
  • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.

Qualifications/Requirements

  • Qualified to Degree level, Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering.
  • Technical analytical skills.
  • Minimum 2 years Field Services experience.
  • Comprehensive knowledge of a specific modality or multi-modalities. Minimum one competent modality is a plus (MRI, CT, PET/CT, Nuclear, Xray, and Angiography).
  • Sought by others for guidance and advice.
  • Proficiency in English.
  • High work standards and quality.
  • Plans and organizes work effectively.
  • Readiness to travel within Saudi & abroad for training & business purposes.

Desired Characteristics

  • Excellent communications, listening and interpersonal skills.
  • Ability to work independently with minimum direction.
  • Initiative and motivation
  • ******Additional Information******

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