UI / UX Designer - Innovation

Overview

User Research & Insight Development

• Conduct interviews, surveys, and usability studies to understand donor motivations and behaviors
• Develop detailed personas and journey maps that inform design direction
• Identify key pain points and engagement opportunities through data and insights
• Translate findings into actionable design solutions

User Experience Design

• Develop UX strategies that align with the organization's digital goals
• Design clear and accessible user flows, wireframes, and navigation systems
• Ensure accessibility and inclusivity are built into every interaction
• Prioritize simplicity, clarity, and emotional resonance in every donor journey

Interface Design

• Create clean, responsive, and mission-driven UI designs
• Design interfaces that visually communicate impact and foster connection
• Ensure functionality across mobile and desktop platforms
• Balance user needs, aesthetics, and performance

Prototype Development & Testing

• Build interactive prototypes to visualize and test user flows
• Conduct usability testing and gather real-time feedback
• Iterate and improve designs based on user data
• Present findings and collaborate on refinements with cross-functional teams

Design System Management

• Develop and manage a consistent design system across products
• Create reusable components and standardized design patterns
• Document and share design guidelines across the organization
• Work with developers to ensure pixel-perfect execution

Cross-functional Collaboration

• Partner with product specialists to translate ideas into user-friendly experiences
• Collaborate closely with developers to align on technical feasibility
• Work with content teams to enhance storytelling through design
• Participate actively in agile ceremonies and innovation planning sessions

Required Qualifications

• Bachelor's degree in design, Human-Computer Interaction, or a related field
• 6+ years of UX/UI design experience, ideally within mission-driven or nonprofit organizations
• Strong portfolio highlighting user-centered design and problem-solving capabilities
• Proficiency in design tools (e.g., Figma, Sketch, Adobe XD) and prototyping software
• Proven ability to conduct research and usability testing independently
• Deep understanding of accessibility standards and inclusive design
• Clear and confident communication skills to articulate design decisions

Preferred Qualifications

• Experience designing donation or fundraising platforms
• Knowledge of behavioral psychology related to donor engagement
• Experience managing design systems and documentation
• Familiarity with front-end development (HTML, CSS, JavaScript)
• Understanding of data visualization and information design
• Exposure to human-centered or service design methodologies
• Previous work in social impact, nonprofit, or charitable sectors

Key Competencies

• Strong visual design sensibility grounded in usability
• Empathy for users and commitment to solving real-world problems
• Critical thinking and structured approach to design challenges
• Ability to distill complexity into simple, intuitive interfaces
• Team player with strong collaboration and feedback skills
• Detail-oriented with strong organization and execution focus
• Passion for using design to create meaningful social change
• Creative yet pragmatic mindset balancing vision with feasibility
• Why Apply?
• Create digital experiences that directly support humanitarian impact
• Collaborate with a dynamic team of innovators, developers, and strategists
• Join an organization that values empathy, creativity, and mission alignment
• Enjoy competitive compensation, flexibility, and growth opportunities