UAE Nationals- Senior Personal Banking Advisor (RBG)- DBC -RAK Call Center. Client Experience and Conduct Group
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Purpose To delight internal and external customers over the telephone. Key result Areas Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty.
Key Skills for This Role
Full Job Posting
Job Purpose
- To delight internal and external customers over the telephone.
- Key result Areas
- Interact with customers over the phone to understand their banking needs.
- Provide excellent customer service to achieve customer loyalty.
- Resolve problems over the telephone on the spot.
- Convert sales opportunities in order to meet financial targets.
- Clarify and explain procedures and products over the telephone.
- Capture and report customer feedback towards continual product development.
Knowledge, Skills And Experience
- University Graduate (preferably with some finance / banking or maths component).
- Bilingual.
- 1 - 3 years experience
- Very customer focused
- Computer literate
- Excellent communication skills
- Strong listening skills.
- Interact with customers over the phone to understand their banking needs.
- Provide excellent customer service to achieve customer loyalty.
- Resolve problems over the telephone on the spot.
- Convert sales opportunities in order to meet financial targets.
- Clarify and explain procedures and products over the telephone.
- Capture and report customer feedback towards continual product development.
- University Graduate (preferably with some finance / banking or maths component).
- Bilingual.
- 1 - 3 years experience
- Very customer focused
- Computer literate
- Excellent communication skills
- Strong listening skills.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Mashreq Corporate & Investment Banking Group
Assistant Relationship Manager.Qatar Corporate Banking-Wholesale Banking.International Banking Group
Doha, QAT
Assist in the financial analysis, credit risk assessment, risk rating and structuring of facilities for assigned corporate relationships, by working with the Relationship Managers (RMs), meeting the customers, preparing
AVP, AI Program Manager.Artificial Intelligence.MIT
Abu Dhabi, UAE
Job Purpose Lead and govern the bank-wide portfolio of Artificial Intelligence programs, ensuring alignment with strategic objectives, regulatory expectations, and enterprise risk frameworks. The role is accountable for
Relationship Manager, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group
Abu Dhabi, UAE
To proactively drive new-to-bank business to grow Emirati and Islamic business presence To maintain close contact and relationship with the clients in a way, which ensures that we remain one of their main banks getting
Manager - Talent Acquisition Emiratisation - UAE National Only
Abu Dhabi, UAE
Job Purpose Support lead and drive the organization’s Emiratization TA Strategy by designing and executing initiatives that attract, develop, and retain UAE National talent. The role focuses on Emiratisation workforce pl
UAE Nationals only- Relationship Manager, Acquisition- Emirati Acquisition (Retail Banking Group)
Abu Dhabi, UAE
To proactively drive new-to-bank business to grow Emirati and Islamic business presence. To maintain close contact and relationship with the clients in a way, which ensures that we remain one of their main banks, gettin
Business Development Officer, Insurance.Injaz - RBG - Insurance Sales.Retail Banking Group
Abu Dhabi, UAE
As a Business Development Officer, you will play a crucial role in driving the growth and success of our insurance sales division within the Retail Banking Group. Your primary focus will be to identify and develop new bu
Senior Cash Management Sales Manager
Abu Dhabi, UAE
Job Purpose The primary objective of the role is to drive cash management revenues and attract high quality liabilities by winning cash management mandates with target clients in UAE and across the region. Key Result Are
Sr. Relationship Manager-Services & Manufacturing.CIBG - Dubai - S&M - Manufacturing.Corporate & Investment Banking Group
Abu Dhabi, UAE
As per existing template. The leading financial institution in MENA While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic
Assistant Relationship Manager.Qatar Corporate Banking-Wholesale Banking.International Banking Group
Doha, QAT
AVP, AI Program Manager.Artificial Intelligence.MIT
Abu Dhabi, UAE
Relationship Manager, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group
Abu Dhabi, UAE
Manager - Talent Acquisition Emiratisation - UAE National Only
Abu Dhabi, UAE
UAE Nationals only- Relationship Manager, Acquisition- Emirati Acquisition (Retail Banking Group)
Abu Dhabi, UAE
Business Development Officer, Insurance.Injaz - RBG - Insurance Sales.Retail Banking Group
Abu Dhabi, UAE
Senior Cash Management Sales Manager
Abu Dhabi, UAE
Sr. Relationship Manager-Services & Manufacturing.CIBG - Dubai - S&M - Manufacturing.Corporate & Investment Banking Group
Abu Dhabi, UAE