UAE Business Manager

Primary Objectives

Sales & Revenue Growth

• Develop and implement effective sales strategies to achieve and exceed revenue targets.
• Analyze sales data to identify growth opportunities and areas for improvement.
• Drive sales initiatives across all Emirates and channels, ensuring a hybrid sales approach.

Team Leadership & Development

• Lead, mentor, and motivate a talented sales team, fostering a positive and collaborative culture.
• Evaluate team performance, provide coaching, and support professional development.
• Ensure the sales team operates efficiently, meeting KPIs and exceeding expectations.

Customer & Supplier Relationships

• Build and nurture relationships with key customers, suppliers, and distributors.
• Collaborate with key account buyers to develop and execute strategic plans in collaboration with the Trade team.
• Ensure alignment of sales strategies with brand initiatives in collaboration with the marketing team.

Budget & Financial Management

• Oversee budgetary planning, profit & loss (P&L) management, and expense control.
• Provide accurate monthly sales forecasts and identify cost-saving opportunities.
• Ensure expenses are within budget while achieving financial targets.

Channel & Territory Management

• Lead the transition to a hybrid sales model based on territory rather than modality.
• Interface with key accounts, chain pharmacies, and healthcare professionals to maximize opportunities.
• Conduct regular business reviews and develop productive, profitable account plans.

Strategic Planning & Process Enhancement

• Develop and implement annual business plans aligned with Ego’s strategic objectives.
• Collaborate with marketing to ensure alignment of sales activities with brand and trade marketing initiatives.
• Continuously improve commercial processes, ensuring compliance with internal and external regulations.
• Ensure accurate forecasting and inventory management.

Values & Leadership

• Exemplify and uphold Ego’s core values: Quality, People, Ethics, Innovation, Service, and Ego Spirit.
• Lead by example, resolving conflicts, empowering the team, and fostering a positive work environment.
• Delegate tasks effectively, ensuring accountability and ownership across the team.

Accountabilities & Performance

• Achievement of annual sales targets and financial goals.
• Development of a cohesive, high-performing, and engaged sales team.
• Strong partnerships with distributors, key accounts, and other stakeholders.
• Alignment of sales strategies with overall business and marketing objectives.
• Effective management of budgets and cost optimization.

Skills & Qualifications

• A degree in pharmacy, medicine or a related field is a must
• Completion of business, commercial or marketing qualification is preferred
• Experience as a manager of more than 5 years
• Experience in UAE market of minimum 3 years is desired
• Experience in building brand equity, creating marketing campaigns that deliver growth. Strong project and stakeholder management
• Skincare category experience is desirable
• Direct line management experience is essential with a minimum of 5 years of proven people management experience is a must
• MBA is a plus.
• Fluency in English & Arabic is a must

Travel Requirements

• 10% of the role

Work Pattern

• Work after hours as required with Australia time zone, some weekends due to potential events and busy periods
• ***This role requires a dynamic leader with strong commercial acumen and a deep understanding of the UAE skincare market.***