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Transporter - General Service

Mayo Clinic
Rochester, USA
Full-time
Mid
Onsite
Discovered 2 days ago
Communication

Full Job Posting

Qualifications

  • Requires a high school diploma or equivalent. Previous customer service experience required. Previous hospital, clinical or patient care experience preferred. Must be able to work independently and in a group setting with minimal supervision. Requires exceptional verbal communication skills as well as telephone and human relation skills to interact with patients, guests and staff. Must communicate effectively in a professional and respectful manner during high-stress situations. Must be able to adapt to unpredictable and stressful situations, while maintaining a calm and pleasant demeanor. Strong problem solving skills are necessary. Must be able to demonstrate exceptional initiative and a proven ability to quickly respond to customer needs in a fast paced work environment. Basic computer skills are required, with proficiency in Microsoft Word and Outlook. Must be able to read, write, speak and understand English. Providing patients and visitors assistance as necessary, such as patients experiencing nausea symptoms while in route to their destination. Transport patients on a monitor cart to/from an intensive care unit (ICU) which requires Nurse and/or Respiratory Therapist accompaniment. Continuously monitor the patient’s condition during transport when a patient care staff member has not accompanied. During transport if medical staff is needed to evaluate the patient’s condition, the transporter may be required to call a code blue. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
  • Must communicate effectively in a professional and respectful manner during high-stress situations. Must be able to adapt to unpredictable and stressful situations, while maintaining a calm and pleasant demeanor. Strong problem solving skills are necessary. Must be able to demonstrate exceptional initiative and a proven ability to quickly respond to customer needs in a fast paced work environment. Basic computer skills are required, with proficiency in Microsoft Word and Outlook. Must be able to read, write, speak and understand English.
  • Providing patients and visitors assistance as necessary, such as patients experiencing nausea symptoms while in route to their destination. Transport patients on a monitor cart to/from an intensive care unit (ICU) which requires Nurse and/or Respiratory Therapist accompaniment. Continuously monitor the patient’s condition during transport when a patient care staff member has not accompanied. During transport if medical staff is needed to evaluate the patient’s condition, the transporter may be required to call a code blue.
  • During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.
  • This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Preferred Qualifications

  • Requires a high school diploma or equivalent. Previous customer service experience required. Previous hospital, clinical or patient care experience preferred. Must be able to work independently and in a group setting with minimal supervision. Requires exceptional verbal communication skills as well as telephone and human relation skills to interact with patients, guests and staff.

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