Transformation Solution Consultant
About the Role
This role is a Solution Consultant position supporting AI-enabled consulting engagements, with a focus on translating business problems into structured analysis, actionable insights, and implementable solutions. The role combines strong analytical and reporting capabilities with the ability to shape AI-driven solution approaches in collaboration with business and technology teams. The individual will work closely with stakeholders to understand processes, perform process analysis, identify improvement opportunities, and support the design and implementation of data- and AI-powered solutions in operational environments. Insurance domain knowledge and experience will be preferred.
Key Skills for This Role
Full Job Posting
Qualifications
- Bachelor’s degree (preferably in Business Administration or related field)
- 1–3 years of experience in business analysis, consulting, analytics, or related roles
- Strong analytical thinking and structured problem-solving skills
- Experience in stakeholder interaction and requirement elicitation
- Proficiency in Excel, PowerPoint, and at least one visualization tool (Power BI / Tableau)
- Strong communication skills (written and verbal)
- Understanding of process improvement, data analytics, and digital transformation concepts
- Prior work experience and knowledge in the Insurance domain will be preferred
- Experience in working with AI tools and applications will be an advantage
Responsibilities
- Participate in end-to-end delivery of AI-enabled consulting engagements—from proposal through final outputs
- Structure problem statements, define analytical approaches, and translate findings into actionable recommendations
- Analyze business processes and operational data to identify inefficiencies, root causes, and improvement opportunities
- Conduct stakeholder workshops to capture processes, pain points, controls, data touchpoints, and AI enablement areas
- Develop current- and future-state artifacts (process maps, SOPs, journey maps, RACI) aligned to AI-driven transformation
- Perform data analysis and work decomposition to quantify impact, benefits, and business case value
- Create executive-ready presentations, narratives, and deliverables for senior stakeholders
- Collaborate with cross-functional teams to validate insights, shape AI-driven solutions, and track emerging AI and industry trends
Preferred Qualifications
- Prior work experience and knowledge in the Insurance domain will be preferred
About EXL
EXL is a global data and AI company that provides analytics, digital operations, and industry-specific services to enterprises in insurance, healthcare, banking, retail, media, and energy.
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