Transformation Manager - Consumer Finance | Financial Services Transformation & Development
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Overview Of The Role: The Transformation Manager will play a pivotal role in evolving the operating model within Al-Futtaim Group's Financial Services division, bridging between commercial goals, credit risk, and technology.
Key Skills for This Role
Full Job Posting
Of The Role
- The Transformation Manager will play a pivotal role in evolving the operating model within Al-Futtaim Group's Financial Services division, bridging between commercial goals, credit risk, and technology.
- The role involves converting conceptual frameworks into specific use cases and mapping out workflows, contributing to a seamless and profitable lending journey.
- Success in this role is defined by achieving higher conversion rates, frictionless user experiences, faster origination cycles, and maintaining a profitable loan book.
- The role requires dealing with ambiguity, connecting commercial dots, and influencing stakeholders at various levels, from shop-floor operations to the C-suite.
Product Launch & Framework Execution
- Lead the rollout of new lending products from zero to one.
- Lead the end-to-end setup of operations for new lending verticals, including underwriting workflows and loan booking processes.
- Translate abstract conceptual frameworks into specific use cases for immediate implementation.
- Guide the selection of the tech stack to make the customer experience instant and seamless.
Transformation Program Steering
- Lead the definition, planning, and structuring of complex cross-functional initiatives.
- Actively steer program execution, identifying and resolving roadblocks.
- Support the development of robust business cases by analyzing and testing hypotheses.
Business Analytics & Storytelling
- Run advanced Excel analysis to identify process waste and uncover revenue opportunities.
- Translate data into sharp charts and executive presentations for management decisions.
- Track metrics like conversion rates, CAC, and LTV.
Change Management & Hands-On Delivery
- Influence and direct operational staff and senior executives to drive immediate change.
- Overcome organizational resistance and ensure smooth transition to Business As Usual (BAU).
- Manage project risks, assumptions, issues, and dependencies.
Performance Management & Value Realization
- Define, track, and achieve project milestones and target KPIs such as reduced loan approval time.
- Design benefits realization trackers, holding function owners accountable for embedding changes.
- Manage budgets for initiatives influencing P&L and operational performance.
Tech and Digital Stack Alignment
- Partner with tech and digital teams to define business requirements for financial systems.
- Translate commercial requirements into technical specifications for platforms like LMS.
- Work with Risk and Compliance to ensure regulatory standards are met.
End-to-End Process Optimization
- Map complex financial workflows and identify operational bottlenecks.
- Drive improvements in Turnaround Time (TAT) and Straight-Through Processing (STP) rates.
- Integrate third-party service providers seamlessly into the business architecture.
Required Skills To Be Successful
- Advanced Excel proficiency for data analysis.
- Strong communication skills for executive presentations.
- Ability to lead and steer cross-functional initiatives.
- Deep understanding of consumer finance and lending mechanics.
What Qualifies You For The Role
- 7+ years experience in consumer finance, retail banking, or fintech.
- Master-level proficiency in Excel for complex data modeling.
- Ability to create executive-ready presentations from operational data.
- Proven experience in influencing change at all organizational levels.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Al Futtaim Group
Credit Manager | Al-Futtaim Automotive | BYD | KSA
Saudi Arabia, KSA
The role of Credit Manager is pivotal in managing credit risk and ensuring effective collection processes. Responsibilities include evaluating customer creditworthiness, setting credit limits, and collaborating with stak
Finance Analyst | Al-Futtaim Automotive - BYD | KSA
Saudi Arabia, KSA
A critical role exists for a Finance Analyst, tasked with supporting financial planning and analysis through precise reporting and data analysis. This position is essential for maintaining data integrity and facilitating
Supply Chain Manager | Al-Futtaim Automotive - BYD | Riyadh
Riyadh, KSA
A critical leadership role exists in the automotive sector, focusing on the comprehensive supply chain management for BYD and Denza brands in Saudi Arabia. Responsibilities include overseeing forecasting, inventory plann
Technical & Warranty Manager | Al-Futtaim Automotive - BYD | Riyadh
Riyadh, KSA
A pivotal role exists for a Technical & Warranty Manager overseeing BYD & Denza brands in KSA, ensuring diagnostic excellence and warranty governance. This position is essential for enhancing customer experience, control
Regional Aftersales Manager | Al-Futtaim Automotive - BYD | Riyadh
Riyadh, KSA
The Regional Aftersales Manager is pivotal in enhancing BYD & Denza's aftersales performance across KSA. This role demands accountability for revenue, customer experience, and operational efficiency, ensuring brand stand
Emirati Procurement Officer, HealthHub, Dubai Festival City
Dubai, UAE
Al‑Futtaim Health is inviting Emirati nationals to join our Procurement team as a Procurement Officer, supporting HealthHub Clinics across Dubai. This opportunity is open exclusively to UAE Nationals as part of our ongoi
Service Coordinator | Al-Futtaim Automotive - BYD | KSA
Saudi Arabia, KSA
Position Summary The Service Coordinator is responsible for managing service bookings, workshop capacity planning, and customer communication to ensure smooth and efficient aftersales operations. The role acts as the ope
Sales Manager | Al-Futtaim Automotive - BYD | KSA
Saudi Arabia, KSA
As a Sales Manager at Al-Futtaim Automotive, you will spearhead the commercial performance of the showroom, driving unit sales and enhancing customer satisfaction. This role demands strategic leadership and operational e
Credit Manager | Al-Futtaim Automotive | BYD | KSA
Saudi Arabia, KSA
Finance Analyst | Al-Futtaim Automotive - BYD | KSA
Saudi Arabia, KSA
Supply Chain Manager | Al-Futtaim Automotive - BYD | Riyadh
Riyadh, KSA
Technical & Warranty Manager | Al-Futtaim Automotive - BYD | Riyadh
Riyadh, KSA
Regional Aftersales Manager | Al-Futtaim Automotive - BYD | Riyadh
Riyadh, KSA
Emirati Procurement Officer, HealthHub, Dubai Festival City
Dubai, UAE
Service Coordinator | Al-Futtaim Automotive - BYD | KSA
Saudi Arabia, KSA
Sales Manager | Al-Futtaim Automotive - BYD | KSA
Saudi Arabia, KSA