Transcon Agent

Review files and complete billing with accuracy and timeliness

Review invoices and send charges

Manage destination charges and special billing procedures (e.g., White Glove)

Post financial transactions promptly

Monitor accounting and billing reports

Ensure files are settled and closed out properly

Maintain clean, auditable financial records

Ensure billing meets internal billing standards and KPIs

Support audit readiness through proper documentation and accuracy

Monitor service provider billing sheets

Escalate billing discrepancies and exceptions

Continually identify areas to improve efficiency

Embrace and adopt technology to optimize their ability to complete their work

Achieve standard of 52 hours training per year, including all mandatory trainings

Drive and develop customer relationship in order to exceed their expectations

Have a sense of urgency, be willing to help by offering solutions

Fully proficient with various software applications (mainframe systems)

10-key by touch

Displayed ability to work independently with minimal supervision

Ability to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement

Functions efficiently in a high stress environment

Willing to work overtime

An intimate understanding of Export Compliance

Certifications including: Certified Export Clearance Specialist, Dangerous Goods – Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation

Reporting Structure:

Transcon Lead Agent, Transcon Supervisor, Transcon Manger

Expected Hourly Range: $22.00 – $30.00

Expeditors offers excellent benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)

Holidays (10)

Flexible Days (2)

Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)

401(k) Retirement Savings Plan with employer match

Employee Stock Purchase Plan (ESPP)

Medical, Prescription Drug, Dental & Vision Coverage

Health Savings Account (HSA)

Life and Disability Insurance

Paid Parental Leave (additional eligibility criteria)

Dependent Care Flexible Spending Account (DC FSA)

Commuter Benefit

Employee Assistance Program (EAP)

Learning & Development Program

Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

May be eligible for bonus following first year of continuous employment in position.