Training and Capability Analyst

Role overview

Location and employment

• The role is based in Parramatta with hybrid working options available.
• This is a temporary full-time role until 30 June 2028.

Salary

• Salary is $116,981 to $129,492 per annum, plus superannuation and leave loading.

What you will do

• Develop, deliver, and evaluate training and capability uplift solutions against learning outcomes.
• Conduct needs analysis and identify improvements to programs, services, and staff capability.
• Develop e-learning and multimodal resources for public, community, agency, stakeholder, and frontline audiences.
• Prepare facilitator guides, user guides, courselettes, activities, assessments, instructional videos, and FAQs.
• Collaborate with partner agencies, stakeholders, community organisations, and DCJ teams.
• Provide advice, coaching, and individual training support where required.
• Keep learning materials current and aligned with applicable standards.
• Contribute to change strategies, continuous improvement, and business planning reports.
• Maintain confidentiality, ethical practice, privacy, social justice, and work health and safety requirements.

What we are looking for

• Demonstrated experience developing and delivering effective learning content and resources.
• Strong stakeholder engagement and relationship-building skills.
• Experience creating and managing multimodal learning content.
• Ability to translate complex or sensitive information into clear, engaging, evidence-based material.
• Ability to work independently, manage competing priorities, and meet short lead times.
• Sound judgement with sensitive subject matter and a proactive, solutions-focused approach.
• Ability to collaborate across teams, organisations, and sectors.

About DCJ

Other information