Training Analyst

Role overview

Essential job functions

• Conduct training needs analyses and determine suitable training delivery approaches.
• Analyze existing training delivery and content, assess effectiveness, and recommend changes.
• Develop and recommend training solutions and materials for customer needs; translate technical requirements into clear end-user learning.
• Propose innovative approaches for group discussions, demonstrations, and workshops.
• Evaluate training effectiveness and product functionality and recommend improvements.
• Participate in quality assurance testing and advise product teams on user experience improvements.
• Assist with design, layout, and content formatting for customer-facing content management systems.
• Facilitate training courses as needed.

Required qualifications

• Bachelor's degree required.
• At least six years of instructional design, training development, analysis, facilitation, and training delivery experience.
• Knowledge and demonstrated capability in instructional design methods, including ADDIE and andragogy.
• Ability to translate technical requirements into end-user training and simplify complex tasks into effective solutions.
• Able to collaborate and work independently with little direction; prioritize and handle multiple tasks.
• Excellent oral and written communication; resourceful, proactive, inquisitive, solutions-driven, and entrepreneurial.
• U.S. citizenship required due to customer requirements; ability to gain and maintain Trusted Role required.

Preferred skills and domain experience

• Experience with Camtasia and Adobe Captivate is strongly preferred.
• Experience with supply chain, identity and access management, and/or risk management and compliance processes is a plus.

Compensation

• Pay range is USD 75,000–95,000 per year; final compensation depends on experience, skills, qualifications, and location.

Workplace

• Source metadata identifies the workplace as onsite; the description does not independently state an onsite policy.