Trainer

Overview

Key Responsibilities

• Conduct a training need analysis with the help of Training Manager.
• Devise and communicate a monthly and weekly departmental training plan and actively schedule team members for F&B Training.
• Ensure that a comprehensive and up-to-date F&B manual, as well as F&B policies & procedures and task breakdowns are available and that every team member receives a personal copy.
• Coordinate that every new team member receives F&B orientation and has absolved their training check list within the first week of employment.
• Ensure that training attendance per team member is documented.
• Communicate and train on F&B standards and policies and procedures.
• Maximize employee productivity and morale w ithin the store and consistently maintain discipline within the F&B guidelines and local regulations.
• Research and design new training programs.

Presentation And Management

• To ensure new joiners will practice the correct stock package and required stock levels to maximize sales potential.
• Ensures high standard of visual merchandising and maintenance amongst all staff.
• Effectively communicates any changes in stock or store layout to all members of the team.
• Ensure that each member follow the retail standard.
• Maintaining the back store operation and replenishment of the merchandise. Health & Safety
• Uses or wears personal protective equipment or clothing as required.
• Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
• Knows, understands and follows safe work practices and procedures.
• Ensures restaurant has a health and safety program in place.
• Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented.
• Conducts regular workplace inspections.
• Responds to and corrects unsafe acts and conditions.
• Reports work-related injuries and illnesses to the appropriate internal and external authorities.
• Performs accident investigations for all work-related injuries and illnesses.
• Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures.
• Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety.
• Keeps the Area Manager and Sales Operation Manager inform on any conditions or practices that may pose a hazard to employees.
• Makes recommendations for improvement to the store’s health and safety practices and program.