Train Service Delivery Development Manager

What you'll be doing

What you'll bring

Benefits

• Competitive salary that reflects your skills and experience
• Up to 12% employer pension contribution to support your future
• 36 days annual leave (including bank holidays) plus the option to buy up to 2 extra days
• 2 volunteering days, a chance for you to give back to the community
• Enhanced family-friendly policies to support you and your loved ones
• Life assurance (4x your annual salary) for peace of mind
• Employee Assistance Programme for confidential support when you need it
• Access to Perkbox for a wide range of discounts and wellbeing benefits
• Recognition programme, including on-the-spot and annual awards
• Advanced learning and development opportunities to help you grow.
• Diversity and Inclusion: At East West Railway Company, we’re committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple - to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer, encouraging applications from all backgrounds and experiences. If you're passionate about operational excellence and want to leave a lasting mark on the future of UK rail, we'd love to hear from you.

Requirements

• Strong experience in train service delivery, railway operations or operational improvement.
• Deep understanding of the UK rail industry and operational environment.
• Experience developing operating models, frameworks or operational concepts.
• Exceptional stakeholder management and influencing skills.
• A strategic thinker who can deliver practical operational solutions.
• Strong leadership capability within complex, multi-stakeholder environments.