Traffic Signal & ITS Field Support Engineer

Role overview

Responsibilities

• Develop, review, and maintain procedures, method statements, maintenance and testing protocols, and SOPs for controllers and cabinets, detection, CCTV/ELV, communications, and power and backup systems.
• Review installation, maintenance, testing, and commissioning against standards, designs, RFCs, and as-built documentation; identify deviations for correction.
• Guide field and maintenance teams in resolving operational and integration issues without performing the hands-on work.
• Review controller configurations, signal phasing and timing, detector settings, and controller parameters; support operational improvement and network monitoring.
• Assess central-management and dashboard data for field performance, recurring faults, and maintenance effectiveness.
• Coordinate and track field activities and work orders, follow outstanding items to closure, and report status and quality.
• Review contractor and supplier submittals, drawings, test records, and commissioning documentation.
• Prepare procedural documents, technical reviews, and progress and quality reports; contribute to standards and guidelines.
• Coordinate with Traffic Control Center operators, contractors, consultants, and suppliers on procedures, field issues, and operational readiness; support quality control and HSE compliance.

Required qualifications

• Bachelor's degree in Electrical, Electronic, Telecommunications, Control, Mechatronics, or a related engineering discipline.
• Typically 7+ years of related experience in ITS, traffic systems, telecommunications, power, or field/maintenance engineering.
• Demonstrated involvement in field installation, maintenance, testing, or commissioning sufficient to review and develop procedures.
• Working knowledge of traffic signal and ITS equipment, including controllers and cabinets, detection, communications, and CCTV/ELV.
• Ability to develop and review procedures, method statements, maintenance and testing protocols, and technical documentation.
• Ability to assess field activities and technical submittals against standards, designs, RFCs, and as-built documents and identify deviations.
• Familiarity with central-management, monitoring, or ATMS/network-management software and dashboards, such as TransSuite, SolarWinds, or comparable platforms.
• Practical understanding of DC/AC power, UPS/battery and solar backup, and grounding/earthing.
• Ability to support field teams, coordinate work, and produce clear procedural, technical, and quality reports.
• Commitment to quality control and HSE/safety compliance; working proficiency in English.

Desired skills and experience

• Experience with McCain, Peek, or comparable traffic signal controllers and FLIR, Dahua, or comparable video/radar detection systems is desired.
• Experience on Riyadh traffic/ITS programs, supporting a Traffic Control Center, or developing/reviewing maintenance regimes, SOPs, standards, or guidelines is desired.
• Saudi Council of Engineers membership and a valid Saudi driving license are desired.
• Fiber optics and OSP/ISP, Ericsson or Huawei telecommunications equipment, and Cisco/Huawei routing and switching are desired backgrounds.
• Relevant detection/CCTV, networking, or HSE certifications, such as Dahua, Huawei/Cisco, OSHA, or first aid, are desired.
• Arabic is an advantage.