Traffic Clerk
Key Skills for This Role
Full Job Posting
The Position
The Traffic Clerk tracks the customers' products on the terminal site from the time it is advised by the customer to the time it has been removed from the site. This includes all cargo SQT handles, including but not limited to pulp, steel or project cargo. This position receives and inputs/tracks the vessel lineups and mill advice from the customer. The Traffic Clerk also inputs and tracks all shipments from/to the customer either via rail or truck. This position is responsible for accurate and professional communication with team members and customers.
You will be part of a motivated and diverse team and will have a high degree of interaction with all employees throughout the organization.
Responsibilities & Activities
- Coordinate vessel, rail, and truck cargo movements, bookings, and scheduling activities.
- Maintain accurate shipment, vessel, and cargo records within terminal operating systems.
- Monitor railcar movements and expedite outstanding shipments to meet vessel loading schedules.
- Liaise with customers to confirm cargo lineups, shipping instructions, and cargo totals.
- Prepare vessel documentation, discharge reports, cargo tallies, and operational paperwork.
- Process customs, steamship, truck, and rail releases and communicate requirements to stakeholders.
- Support terminal operations by responding to inquiries from forepersons, longshore workers, and customers.
- Create job orders, assign storage locations, and coordinate cargo receiving and loadout activities.
- Assist with inventory control, cargo inspections, audits, and customer notifications regarding discrepancies.
- Provide general administrative support, departmental coverage, and assistance to team members as required.
Qualifications & Skills
- The Traffic Clerk role is primarily office-based, requiring strong attention to detail and accuracy when handling documentation and communications. Occasional work on the dock or aboard vessels is required, with exposure to outdoor industrial conditions such as varying weather, noise, and operational environments.
- The qualifications and skills to be successful in this position include:
- Coordinate vessel, rail, and truck cargo movements, bookings, and scheduling activities.
- Maintain accurate shipment, vessel, and cargo records within terminal operating systems.
- Monitor railcar movements and expedite outstanding shipments to meet vessel loading schedules.
- Liaise with customers to confirm cargo lineups, shipping instructions, and cargo totals.
- Prepare vessel documentation, discharge reports, cargo tallies, and operational paperwork.
- Process customs, steamship, truck, and rail releases and communicate requirements to stakeholders.
- Support terminal operations by responding to inquiries from forepersons, longshore workers, and customers.
- Create job orders, assign storage locations, and coordinate cargo receiving and loadout activities.
- Assist with inventory control, cargo inspections, audits, and customer notifications regarding discrepancies.
- Provide general administrative support, departmental coverage, and assistance to team members as required.
To Apply
If you are looking to broaden your horizon and are committed to making a difference, we’d like to meet you.
As part of our hiring process, we use the Predictive Index Behavioural Assessment to better understand how your natural work style aligns with the role and our company culture. While we encourage applicants to complete the assessment, it is not a mandatory requirement to apply for any open roles. The assessment takes only 10-15 minutes to complete and has no right or wrong answers—just be yourself!
Please follow this link to complete the assessment: PI Assessment.
To learn more about our operations and company culture, mission, and vision, please view our website at www.ssamarine.ca
At SSA Marine, we acknowledge that certain applicants may bring unique expertise and skills that warrant consideration for a salary beyond the specified range. In exceptional situations, we are open to discussing such cases.
SSA Marine is committed to Employment Equity. We welcome and embrace applicants with diverse experiences, abilities, backgrounds and perspectives. If you have preferred pronouns, please let us know when you apply.
Furthermore, we are committed to providing an inclusive and accessible environment. If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.
About SSA Marine
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